普拉亚 住宿等级：4酒店

“This is the best hotel in Mataram I had ever been stayed. The breakfast is as good as Aston hotel. The quality is better than Aston and Golden or Lombok Plaza. The Spa is the best. The service is made me feel comfortable. I will live again. Also, will introduce my guests live here.”

“非常好，酒店很适合带孩子，沙滩也棒棒的。”

“Overall the stay was pleasant, with good hospitality and good ambience”

“Graha Beach是一家看起来有些年头的酒店了，房间的设施不算很新，整体来说算是个缺陷。 不过，Graha Beach所在的位置算是闹中取静，走路到Senggigi中心地带大概5分钟，周围很多的换汇点和预定tour的地方，很方便。”

“花園美麗又廣大安靜，有大片沙灘景色美麗，服務人員友善，很好的飯店，物超所值。只是客房安排不知把團體客和自由行客人分開，有點吵鬧影響自由行客人權益。外面街上晚餐味道還可以，但價錢並不很便宜，不十分推薦，按摩價錢和巴里島差不多。”

“Syahrul and his team made our stay wonderful! We'll surely come back soon! PS: The views from the Ocean Facing Rooms are amazing! :-) ”

“Staff give amazing service. Beautiful beach. Lovely room, spa and restaurant. Would definitely recommend. ”

“Dans un cadre fantastique, au calme au mileu des arbres tout en étant proche des commerces et des restaurants, un lieu idéal. ”

“上次入住，清潔度完全不行，電話上面有鼻涕，廁所沒有打掃乾淨，噁心到極點，反應後，也沒有任何人處理 本來決定不會再入住，但是家人是Novotel 支持者，選擇再給一次機會 所以這次訂的是家庭兩房，一進入房間就是惡臭味，經理到達現場後，幫我們換了新房間。 換了之後，變成新房間有潮濕味，已經懶得反映了。 ”

“Really great hotel and the staff make it! They’re all excellent! Loved staying here. ”

“1.第一晚上入住,就聞到每顆枕頭有濃濃臭味,跟飯店反應只到換枕頭套子,換完枕頭套依然非常臭,後面好幾天都被臭醒. 2.有浴缸但沒有熱水,只有溫水,甚至是冷水,因為沒熱水所以泡澡也很不舒服. 3.小朋友遊戲區(設備老舊),游泳池,海邊風景都還不錯,海灘垃圾很多(有看到人在清理,只是還是很多垃圾) 4.飯店只提供免費飲水2瓶300cc水瓶,桌上1000cc水都是要而外付費. 整體感覺很不好,不會再去地2次”

“넓은 방에 깨끗하고 좋았다. 자주이용하고 있는데 이용할때마다 만족한다. ”

“The exceptional service provided by the staff truly made our stay memorable. Their politeness and respectful demeanor were evident in every interaction, making us feel welcomed and valued throughout our visit. Moreover, the breathtaking view from our room was simply unparalleled. Waking up to such a stunning sight each morning was a true highlight of our stay. The combination of excellent service and the incredible scenery made our time at the hotel truly unforgettable. I highly recommend this……

“The experience staying at Pool Villa Club is awesome. We arrive early at noon and they let us check in right away. They decorate everywhere inside the house with fresh flowers from the garden. The lagoon swimming pool is magnificent. My family spending lots of time swimming and relaxing at the poolside. The house is extremely spacious and the sunset at the beach right next to the Villa is memorable. I will definitely stay here again when I visit Lombok next time.”

“The hotel seems for a long time not fix and tidy it. Breakfast is ok. But the sofa is too queasiness that i even not want to sat there. Also, the location is too far away with kuta. I can not find out taxi or gojet. Only asking for hotel help. The hotel called a taxi, it is too expensive than blue bird or gojet. I do not have a choice to accept it. It is the place i would never recommend and visit again.”

“Nice n cooling village resort .. excellent staff service n assurance that I have a nice stay. staff is very flexible, polite n helpful .. hotel is expanding and knocking here and there but that doesn't bother me because I'm mostly out in the day time . Manage to talk to the owner who are very friendly . Walking around to talk to guests . Excellent job by Mr Gus from reception . Thank you by making my stay there so worth it . ”

“Excellent séjour dans une villa avec piscine privée à débordement et une vue exceptionnelle sur la mer et couché de soleil Magnifique jardin avec des fleurs de partout, des papillons des oiseaux, la nature Très belle chambre spacieuse, bonne literie, belle salle de bain, très propre Le personnel fera tout pour que votre sejour soit agréable Très bon restaurant, cuisine savoureuse, très bons cocktails ainsi que le vin Le patron est très chaleureux Nous avons passé 5 jours au paradis Je……

“Great stay .. great price .. breakfast good.. location great ”

“Todo está bien. Pero no tiene alberca y hace mucha falta”