Bonsaicho 住宿等级：5酒店

“整體都很好 但房間內的燈較暗”

“Excellent hotel ”

“Grand hotel with Beautiful garden. Quiet neighborhood. Enjoy the stay very much. Need to walk uphill from the nearby Metro station to the hotel, could be good exercise in nice weather.”

“Excellent service overall with everything close by. The size of the room is agreeable as it is because it’s Tokyo! The decor is modern with superb cleanliness standard. Breakfast were served in good portion and varieties. The only complain is the toilet needs extra ventilation for no matter how I sanitised and wiped with alcohol it still smells like concentrated piss”

“房間新又精緻。非常滿意。”

“EXCELLENT!! We will definitely stay in again in our next Tokyo Trips!”

“The hotel’s location is fantastic and the view is superb. However, there’s still room for improvement in respect of service. Whenever we requested something, we were attended to in piecemeal fashion. Staff’s level of English may need to be improved. In addition, the bathtub was not equipped with shower gel or shampoo, and there is no TV in the bathroom. The TV also do not have Netflix or Apple TV functions. The theme of the room is also not Japanese enough, for which I cannot tell any visible……

“酒店整潔”

“will visit it again”

“exceptionally good service, i have stayed in 5 hotels in the past 2 weeks, this is by far the best service. very helpful to go extra miles in assiting us in dealing with all kinds of situation under COVID, be it testing be it transportation arrangement ”

“Great hotel in a great location. Helpful staff”

“完美的星野，人員服務以及飯店設施都維持極佳的水準，榻榻米的香氣讓人心曠神怡，下次前往東京仍會選擇星野東京”

“很棒的飯店。希望下次在來住”