士林区 住宿等级：5酒店

“Good”

“ Feels good in every little detail.”

“整體住宿體驗不錯。但是前台Olivia服務態度不好，對待客人的合理要求應對不及時且不夠禮貌，建議加強溝通話術的培訓。另外，客房點餐種類太少，可否增加一些帶有地方特色的台式菜品或小吃。或者增加外賣送至客房的服務，謝謝”

“The hotel breakfast buffet requested for full money while we registered at the entrance counter for the elderly with certain discount. However, it is very appreciated that the hotel gave me a pre-birthday cake one day before my birthday to my very surprise and I am thankful to the hotel. ”

“very near to MRT, many good restaurants inside hotel.”

“服務熱情”

“酒店非常適合”

“優質酒店，適合家庭旅遊。”

“住宿環境相當好，備品充足用心，中式晚餐和西式早餐可以再提升品質”

“交房前沒有收拾乾淨房間，房間垃圾桶仍有紙團”

“硬體設備、人員訓練佳，有相當多的設施供遊憩，對於一間親子取向的度假飯店相當優秀。餐點選擇多，菜色多樣，亦有咖啡廳提供Starbucks餐飲。 小瑕疵：我在房內找不到刮鬍刀。”

“Reception is kind of cool but efficient. The location of the hotel is great. The facilities of the gymnasium are great but they open till only 9:30pm. ”