Quiet , beautiful place but the staff has to be more courteous and professional
TIASSE HAMED
2023 年 12 月入住 1 晚
2/10 糟糕
Ansoumane
2023年12月15日
Ansoumane
2023 年 12 月入住 2 晚
8/10 还可以
taha
商务旅客
2023年12月6日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
taha
2023 年 12 月入住 3 晚
10/10 超赞
fci
2023年11月21日
fci
2023 年 11 月入住 1 晚
10/10 超赞
Alain
2023年10月22日
Alain
2023 年 10 月入住 2 晚
8/10 还可以
sandrine
商务旅客
2023年06月30日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
sandrine
2023 年 6 月入住 5 晚
4/10 很差
Ifeanyi
商务旅客
2023年06月2日
不满意:员工和服务
I have never kept a review on any site and this will be my first. I have stayed at Novotel like 3 times now and this time he staff were rather absent minded. from I have 2 bookings please do not allow my room lapse and the staff did not do it . The keys lapsed and came in from the bank and the key lapsed and it took the intervention of 2 laptops to open the room -Mind you I had to go back to the bank and missed the appointment a I could not pick the document quickly. Also the TV went out so many times and it took me going to the service desk twice to remind them each time. Requested to speak to a Manager one night there was no Manager , no Supervisor and the next day dropped my number for a manager to call. Guess what No Manager called. I just realised that the service was tacky. and I spent 10days going through this. I really was not happy and not sure next time around I will be staying at Novotel Plateau in Abidjan.
Ifeanyi
2023 年 5 月入住 8 晚
10/10 超赞
Edem
2023年04月20日
满意:清洁度、员工和服务、住宿条件和设施
Good place with an awesome river front view, helpful staff especially Kwaoku. I