2/10 糟糕
Adrian
与配偶出行
2024年01月3日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Liked: The hotel's convenient location made transportation easily accessible, enhancing overall convenience during the stay.
Disliked: The rooms were notably dated with water-stained carpets, requiring two room changes within a short stay. Security measures for guest safety were lacking, as my room key was mistakenly given to another guest, highlighting inadequate identification protocols. A drunk guest entered our room while we were sleeping at 5:43 am, leading to a disruptive and uncomfortable experience. The response from the night desk staff, attributing the disturbance to a wrong room number, further exacerbated the situation. Checked out that morning due to the overall negative impact on the stay.
Adrian
2023 年 12 月入住 3 晚