4/10 很差
Sandy
与家人出行
2024年05月31日
满意:住宿条件和设施,服务设施
不满意:员工和服务,清洁度
My room was not cleaned basic things like garbage removal and removal of dirty towels until i complained on day 3. I was told there eas a staffing problem. Then I was locked out of my room for 4 hours because there was some kind of problem with the lock and I was there for a funeral what a nightmare. The staff did not lusten to me when I kept having problem and needing new keys until it did not work at all and they had to call the maintenance person from home which was not near to come so I could gain entry. I have stayed here 2xs before and it was great. This time was awful and frustating.
Sandy
2024 年 4 月入住 3 晚