Room is spacious and clean in general. AC super loud and dusty. Phone very dusty too. Poor sound proof. You can hear doors closing heavily on your floor, people talking in their rooms and even dogs barking in a room.
真实旅客
2023 年 2 月入住 3 晚
10/10 超赞
YuHua
与家人出行
2022年09月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good I love it
YuHua
2022 年 9 月入住 1 晚
10/10 超赞
ZI YI
与配偶出行
2021年10月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is a great huge hotel and their costumer service are great and I feel comfortable.
ZI YI
2021 年 10 月入住 1 晚
8/10 还可以
Timothy
与家人出行
2024年05月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We did not know about the parking charges and that it was valet only. We would have probably looked elsewhere.
Timothy
2024 年 5 月入住 1 晚
10/10 超赞
Alan,Grand Valley
与家人出行, 与配偶出行
2024年05月20日
Fast easy check in.
Alan
2024 年 5 月入住 1 晚
10/10 超赞
Er Feng
与家人及幼儿出行
2024年05月20日
满意:服务设施
GOOD
Er Feng
2024 年 5 月入住 1 晚
10/10 超赞
Rosemary
2024年05月20日
满意:清洁度、员工和服务、住宿条件和设施
Rosemary
2024 年 5 月入住 1 晚
6/10 一般
Christine
与家人出行, 商务旅客
2024年05月19日
满意:清洁度、员工和服务、服务设施
Hotel looks pretty. Manager was friendly at check in. Was caught off guard by the forced valet parking at arrival. Valet was coarse. They adjusted my seat to their liking & refused to let me keep my own keys. Room was average in cleanliness. I found hair & toothpaste as soon as I entered the bathroom. Water in sink came in INSTANTLY scalding hot, enough to burn skin. Shower took at least 5 minutes to warm up. I settled for a cold shower & as I was in there the water got so scalding I had to jump out adjust & wait. I should have complained. My second night the room next to me came in at midnight so loud that I felt like we were in the same room. The rooms were supposed to be adjoining. Even the light under the door was coming in the dark through a gap high enough that it made me concerned about privacy. Anyone can easily fit a camera or mirror under that gap into the next room. We put a towel there to block sound. They went on for a hour. The night before a table fire began in Yono’s, as a guest left their fabric napkins on the tiny table that touched the candle. I alerted the waitress as we were waiting to be seated & rushed to assist her as she poured water on it & we moved things away so it wouldn’t spread. The napkins melted. My menu was also scorched/melted, but not from that. The waitress said it happens due to the small tables & open candles as patrons read the menu. I get it’s not technically part of the hotel, but it’s IN the hotel. Fire hazard. Electric candles?
Christine
2024 年 5 月入住 2 晚
8/10 还可以
Allyson,Cambria Heights
2024年05月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
There were many options on the breakfast buffet menu. All staff encountered were very courteous and helpful.
The room was pleasant. However, needed directions on how to use the accessible shower. Also I could clearly hear conversations in the next room via the closed adjoining doorway.
Allyson
2024 年 5 月入住 1 晚
8/10 还可以
Linda
团体旅客
2024年05月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I liked the included breakfast. The front desk staff was friendly and very helpful.
Wish they had a shuttle to/from the airport though.
I liked the diversify and woman manager who allowed late check out.