We did not know before booking that the water park was closed for maintenance. At least the pool was open. Further, because of a special event, the only restaurant was closed until 10AM so there was no coffee or breakfast available. The staff didn't seem to know, so after waiting around for an hour and half, we had to take the family off site to get breakfast.
Andrew
2024 年 5 月入住 1 晚
8/10 还可以
Diane
与家人出行
2024年05月10日
满意:清洁度、员工和服务、住宿条件和设施
The hotel is a little out dated, but the location is amazing! The room felt dark and a bit 1980, but it had a lovely balcony with a view of the lake which was awesome.
Diane
2024 年 5 月入住 1 晚
10/10 超赞
Ronald
2024年05月6日
满意:清洁度、员工和服务、住宿条件和设施
Super nice staff, everyone from waitstaff to maintenance. All went above and beyond.
Ronald
2024 年 5 月入住 1 晚
6/10 一般
Mai
2024年04月6日
满意:员工和服务
Mai
2024 年 4 月入住 2 晚
10/10 超赞
Andrea
2024年03月24日
满意:清洁度、员工和服务、住宿条件和设施
Andrea
2024 年 3 月入住 1 晚
6/10 一般
Destini
与家人出行
2024年03月24日
Like most businesses they clearly short on staff. The facility was dirty but to be a little expected as its mostly young families who stay for the water park. Most staff was kind and did what they needed ti accommodate to the issues that arose. The water park staff was hit or miss. Some were super nice and helpful while there was one gal who seemed to be irritated that she had a job. Its been better but it could have been worse.
Destini
2024 年 3 月入住 2 晚
6/10 一般
Justin
与家人及幼儿出行
2024年03月19日
满意:员工和服务
Room was clean the rest of the property was very dirty and outdated and run down
Justin
2024 年 3 月入住 2 晚
8/10 还可以
Andrew
2024年03月11日
满意:清洁度、员工和服务、住宿条件和设施
Andrew
2024 年 3 月入住 1 晚
6/10 一般
Catelin
与家人及幼儿出行
2024年03月3日
满意:服务设施,员工和服务
We really enjoyed multiple eating options on the premises and many more options close by. We were placed in a ADA compliance room and for a couple that didn’t require those accommodations it made the stay a little less enjoyable. Had hard time finding low light switches and lack of counter space in the bathroom. Overall, though we have always enjoyed our stays at arrowwood, and will be back.
Catelin
2024 年 3 月入住 2 晚
8/10 还可以
pam
与家人出行
2024年02月19日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Poor staffing limiting options for drinks dining and activities