评分基于 705 条真实点评

4.1 / 5
94% 住客推荐
4.2 客房清洁度
4.1 服务和员工
4.2 客房舒适度
4.2 酒店条件
Expedia 亿客行 真实点评
5/5
用户:真实旅客

发布日期:2021年1月23日 发布在:Expedia
酒店管理层的评论
2021年2月8日,回复:酒店管理层 Marby
Thank you for choosing our hotel. Stay safe
5/5
用户:真实旅客

New and clean

发布日期:2019年4月17日 发布在:Hotels
Good location, nice staff
酒店管理层的评论
2019年4月17日,回复:酒店管理层 Leyla
Thank You for your review! We are happy to see you enjoyed our location and staff. We strive to provide the best experience for every guest. Thank You again and we hope to see you during your next visit to Alexandria, VA.
3/5
用户:真实旅客 来自:Beaverton

发布日期:2024年5月13日 发布在:Expedia
We checked in on Wednesday and no one to clean our room until Friday. The receptionist told me they don’t clean the rooms everyday, she said every other day. She told me the don’t count the check in day. Unbelievable….you pad $200 per night All staffs are very nice however they have very greedy management.
酒店管理层的评论
2024年5月15日,回复:酒店管理层 General Manager
Dear Guest,I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your review has been shared with our housekeeping leaders to ensure this is an isolated incident.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.
5/5
用户:真实旅客 来自:Beaverton

发布日期:2024年5月12日 发布在:Expedia
酒店管理层的评论
2024年5月15日,回复:酒店管理层 General Manager
Thank you for your glowing review! We're thrilled to learn that you had a fantastic stay with us. It was a pleasure to host you, and we hope to have the opportunity to welcome you back for another exceptional experience in the near future.
4/5
用户:真实旅客

发布日期:2024年5月12日 发布在:Expedia
Our stay was good. The staff were very courteous and friendly. They do not have their own breakfast area, but you are allowed to eat at the IHOP which is attached to the hotel. You are only given two options from a preselected menu posted in the hotel.
酒店管理层的评论
2024年5月15日,回复:酒店管理层 General Manager
We're truly grateful for your glowing review and thrilled that you had such a great time at our hotel. Your satisfaction is our utmost priority, and it's incredibly rewarding to know that we succeeded in making your stay enjoyable. Thank you for choosing us, and we can't wait to see you again on your next visit.
1/5
用户:真实旅客

这位旅客只给了一个分数 发布日期:2024年5月7日 发布在:Expedia
5/5
用户:真实旅客

发布日期:2024年4月29日 发布在:Expedia
酒店管理层的评论
2024年5月7日,回复:酒店管理层 General Manager
We're so glad to hear that you had a great stay with us! Thank you for highlighting our products and services, we're thrilled that you found it enjoyable. Your feedback is greatly appreciated, and we hope to have the opportunity to host you again soon for another fantastic experience.
5/5
用户:真实旅客

发布日期:2024年4月29日 发布在:Expedia
the staff was excellent, friendly and helpful. the breakfast was great. overall i will stay here again.
酒店管理层的评论
2024年5月7日,回复:酒店管理层 General Manager
We are incredibly grateful for your kind words about your recent stay with us. It's wonderful to hear that you had such a fantastic experience. Your satisfaction is our top priority, and we're thrilled that we were able to exceed your expectations. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back again soon!
5/5
用户:真实旅客

发布日期:2024年4月25日 发布在:Expedia
酒店管理层的评论
2024年5月7日,回复:酒店管理层 General Manager
Thank you for your glowing review! We're thrilled to learn that you had a fantastic stay with us. Your kind review about our products and services mean the world to us. It was a pleasure to host you, and we hope to have the opportunity to welcome you back for another exceptional experience in the near future.
1/5
用户:真实旅客

这位旅客只给了一个分数 发布日期:2024年4月14日 发布在:Expedia