评分基于 982 条真实点评
3.9 客房清洁度
4.2 服务和员工
3.9 客房舒适度
3.6 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2020年1月19日 发布在：Expedia
酒店管理层的评论
2020年1月23日，回复：酒店管理层 Rebecca M
Thank you, We appreciate the time you have taken to rate our location. We hope this means you will come and see us again very soon. We would be pleased to have you.
用户：真实旅客
发布日期：2018年1月11日 发布在：Hotels
酒店管理层的评论
2018年1月24日，回复：酒店管理层 carmen
thank you for rating our location 5 stars it is appreciated we hope you will return to stay with us again soon.
用户：真实旅客
发布日期：2024年5月31日 发布在：Expedia
The front desk staff were excellent. We didn’t like our first room and she graciously helped us move to another. The hotel was not clean; especially the floors. The beds were uncomfortable. The price was excellent which could have clued us of the bad conditions.
酒店管理层的评论
2024年6月1日，回复：酒店管理层 Christy
Thank you for your feedback. We apologize for the conditions you mentioned, not what we want you to remember of your stay with us. Your comments have been submitted to the department heads in charge and we do hope you will return to see we can do better.
用户：真实旅客
发布日期：2024年5月28日 发布在：Expedia
The staff at the front desk were super friendly and made my stay more enjoyable.
酒店管理层的评论
2024年5月28日，回复：酒店管理层 Christy
Thank you for staying with us. We know you had a choice and you choose us And we also appreciate your awesome survey 5/5’s. We do hope to see you again soon.
用户：真实旅客
发布日期：2024年5月28日 发布在：Expedia
All good
酒店管理层的评论
2024年5月28日，回复：酒店管理层 Christy
Thank you for your wonderful rating of our location. It means a lot to us when our guests enjoy their stay we hope to see you again.
用户：真实旅客
发布日期：2024年5月24日 发布在：Expedia
It was okay. Washroom was not in good shape. There is no elevator to second floor. They could manage it better way.
酒店管理层的评论
2024年5月25日，回复：酒店管理层 Christy
We wish we had done better to earn your recommendation, and we apologize we did not. When next time in our area please allow us a second opportunity to show you we can do better.
用户：真实旅客
发布日期：2024年5月23日 发布在：Expedia
酒店管理层的评论
2024年5月25日，回复：酒店管理层 Christy
Thank you for sharing with us your experience as our guest, it was our pleasure to have you as our guest and we hope to see you again.
用户：真实旅客
发布日期：2024年5月23日 发布在：Expedia
酒店管理层的评论
2024年5月25日，回复：酒店管理层 Christy
Thank you for your rating of our location. We appreciate it when our guests take time to let us know how they felt during their stay. Although you did not give us feedback I can see from the rating you were not happy with our facilities; I apologize we did not meet your standards and wish we had. Please know it is never our intention to dissatisfy our guests. If you do return we can show you we can do better.
用户：真实旅客
发布日期：2024年5月23日 发布在：Expedia
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酒店管理层的评论
2024年5月23日，回复：酒店管理层 Christy
Thank you for rating our location, and for your feedback your opinion counts to us.
用户：真实旅客
发布日期：2024年5月21日 发布在：Expedia
The staff was excellent. Very professional and friendly. The room was clean, only complaints I have was the bed was very hard and the room smelled moldy and like smoke.
酒店管理层的评论
2024年5月23日，回复：酒店管理层 Christy
We're also glad to hear that our front desk staff provided good customer service. Your feedback is greatly appreciated, and we look forward to welcoming you back for another fantastic stay in the future. If there's anything more we can do to make your next visit even better, please don't hesitate to let us know. Thank you for choosing to stay with us!
