“My mobile phone kept charging in the room. After Checkout, I found that I had gone back to the hotel immediately, although there were no other guests in the room. But the phone was gone. They thought that I would not be back at the airport. Although I accidentally stayed in the room, the question was who would enter the room. They did not show me the CCTV. They did not help to find it. No response, the staff attitude is very bad, extremely irresponsible, just keep saying they don't see, their……