Ratings based on 40 Verified Reviews

4.8 out of 5
4.9 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.9 Hotel condition
Expedia 亿客行 Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 8, 2024 on Expedia
5 out of 5
by A verified traveler

Posted Apr 18, 2024 on Expedia
Beautiful boutique hotel. A tremendous amount of thought and effort went into the interior. The bed and bedding were exceptional. The bathroom was meticulous although a larger trash receptacle is needed. The rooms are smaller yet comfortable. Exquisite artwork and mosaics throughout. The amenities including garden, sauna, eucalyptus steam, and pool made this hotel extra special. There is construction going on in the square which causes a little noise. Once the construction is finished the setting will be special.
5 out of 5
by A verified traveler

Posted Mar 12, 2024 on Expedia
Complimentary coffee and drinks all day in living area. Impeccable service. Exclusive bar area. Rooftop bar.
5 out of 5
by A verified traveler

Great 5* hotel

Posted Feb 9, 2024 on Hotels
Excellent service and super comfortable room. Highly recommended.
5 out of 5
by A verified traveler

Visit to TM Filters

Posted Jan 28, 2024 on Hotels
I booked a Jr Suite. It was perfect. The people working were great. The Spring restaurant in the hotel was superb.
3 out of 5
by A verified traveler

Posted Jan 1, 2024 on Expedia
Disappointing stay at Pillows - small rooms, opaque door to the bathroom, slow housekeeping - had to call twice for an iron, poor internet connection in room.
5 out of 5
by A verified traveler

Posted Nov 19, 2023 on Orbitz
I travel extensively and this ranks as one of my favorite accommodations. The location is lovely, overlooking the park. Our room was the ultimate in comfort. Attention to detail and architectural touches made it feel luxurious. We liked that the toilet room was set quite far back from the bedroom, in the entry hallway. The sink and shower were located in a separate room. We enjoyed opening the window onto the park. We ordered room service several times, the food came quickly and was hot and delicious. All members of staff we encountered were helpful, friendly and welcoming. There is a lounge called the Living Room where coffee, tea and delicious cookies are on offer for hotel guests. Our stay was a total delight.
5 out of 5
by A verified traveler

Posted Oct 28, 2023 on Hotels
Beautiful hotel
5 out of 5
by A verified traveler

Excellent hotel and service. Highly recommend!

Posted Oct 6, 2023 on Hotels
Excellent hotel. Nice room, comfortable bedding. Good location - close to tram. Service was impeccable- friendly and professional. Best service I’ve had in a very long time. Highly recommend this hotel.
5 out of 5
by A verified traveler

Posted Oct 3, 2023 on Expedia
The property is immaculate and the staff is professional and attentive. Breakfast was a bit small for the price, but the "living room" was great with free espresso drinks and teas and it was very quiet and peaceful, right next to the park.