Ratings based on 936 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted May 26, 2024 on Expedia
by A verified traveler
Posted May 26, 2024 on Expedia
The kids suite was bigger than expected which was really nice after a long day at the beach and parka.
by A verified traveler
Posted May 22, 2024 on Expedia
Breakfast was great! Rooms were clean and comfortable. Convenient location
by A verified traveler
Posted May 21, 2024 on Expedia
by A verified traveler
Posted May 20, 2024 on Expedia
Excellent place to stay!
by A verified traveler
Posted May 14, 2024 on Expedia
We loved that the family suite has two bathrooms. The room was a great price and lots of space for four adults and two kids.
Comment from Hotel Management
May 16, 2024 by Kareena A. - Sales Coordinator , Hotel Management
Good afternoon Annastasia,Thank you so much for sharing your positive experience with us. We're thrilled to hear that you enjoyed your stay in our family suite and that the accommodations met the needs of your group perfectly.Providing spacious and well-appointed accommodations for our guests is a top priority, and we're glad to hear that we succeeded in doing so during your visit.It's always rewarding to receive feedback like yours, and we truly appreciate you taking the time to share your thoughts. Should your travels bring you back to our area in the future, we would be honored to welcome you back for another enjoyable stay. Our Best, Kareena Alliss - Sales Coordinator
by A verified traveler
Posted May 6, 2024 on Expedia
We stayed here for a few nights for a Disneyland trip. We walked to the front gate daily (1 mile walk) and the free breakfast made our trip much easier (and cheaper) for our family of six!
Comment from Hotel Management
May 8, 2024 by Kareena A. - Sales Coordinator , Hotel Management
Good morning Justin,Thank you for choosing to stay with us during your recent Disneyland trip! It was our pleasure to host your family, and we're thrilled to hear that you had a great experience.We're delighted to know that our convenient location and complimentary breakfast added to the ease and enjoyment of your stay. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you and your family back again for another wonderful stay in the future! Our Best, Kareena Alliss - Sales Coordinator
by A verified traveler
Posted May 2, 2024 on Expedia
We loved the heated pool and the great complimentary breakfast.
We do wish we had regular size pillows instead of the couch size pillows.
Comment from Hotel Management
May 4, 2024 by Kareena A. - Sales Coordinator , Hotel Management
Good afternoon Nickie,Thank you so much for your positive review! We're delighted to hear that you enjoyed your stay with us. It's also wonderful to know that you found our location convenient for your trip to the Disney Parks and that our team provided excellent service. We're thrilled that your room amenities met your expectations in terms of cleanliness and comfort. Guest satisfaction is our top priority, and we're glad we could make your stay enjoyable.Additionally, our property is currently undergoing some exciting renovations to enhance future experiences with us. We are making significant improvements by adding new flooring, furniture, lighting fixtures, and updating our bathrooms in our guest rooms. We are excited about the upcoming changes and are confident that you will love the upgraded features and amenities when they are complete. We are also pleased to announce that our breakfast area will be undergoing renovations as well. We understand the importance of a great start to your day, and we are committed to creating a refreshed and inviting space where you can enjoy a delicious breakfast each morning. The new breakfast area will offer a more contemporary and spacious design as well. Thank you again for your review and we hope to have the pleasure of welcoming you back! Our Best, Kareena Alliss - Sales Coordinator
by A verified traveler
Posted Apr 30, 2024 on Expedia
Comment from Hotel Management
May 3, 2024 by Kareena A. - Sales Coordinator , Hotel Management
Good afternoon Veronica,Thank you for choosing to stay with us and for taking the time to share your positive feedback! We're thrilled to hear that you had an enjoyable experience!It's always our goal to provide exceptional service and accommodations to all of our guests, and we're delighted that we were able to meet your expectations.Thank you again fo ryour review and we hope to have the pleasure of welcoming you back again! Our Best, Kareena Alliss - Sales Coordinator
by A verified traveler
Posted Apr 30, 2024 on Expedia
Property was pleasant.
Comment from Hotel Management
May 2, 2024 by Kareena A. - Sales Coordinator , Hotel Management
Good afternoon Viviana,Thank you for choosing to stay with us and for taking the time to share your positive feedback. We are so glad to hear that you enjoyed your stay and that you found our location clean and well maintained. Our team is dedicated to ensuring all of our guests have a comfortable and enjoyable visit and it's really wonderful to know that we were able to create a positive experience with you.Additionally, our property is currently undergoing some exciting renovations to enhance future experiences with us. We are making significant improvements by adding new flooring, furniture, lighting fixtures, and updating our bathrooms in our guest rooms. We are excited about the upcoming changes and are confident that you will love the upgraded features and amenities when they are complete. We are also pleased to announce that our breakfast area will be undergoing renovations as well. We understand the importance of a great start to your day, and we are committed to creating a refreshed and inviting space where you can enjoy a delicious breakfast each morning. The new breakfast area will offer a more contemporary and spacious design as well. Thank you again for your feedback and we hope to have the pleasure of welcoming you back again! Our Best, Kareena Alliss - Sales Coordinator
