The shower curtain is so out of date! Please remodel the bathrooms
marco
2022 年 6 月入住 1 晚
10/10 超赞
John
与家人出行
2022年06月20日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place for Ascot races
Very relaxing, lovely tiime. We will be back!
John
2022 年 6 月入住 2 晚
6/10 一般
Paula
团体旅客
2022年06月19日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Didn’t reach expectations
The hotel is very nice albeit tired in places. The staff were not trained, the receptionist had a very poor understanding of English. The waiters were not attentive, delivered wrong drinks when they finally did come over to serve. Having stayed at the Manor House and PennyHill park I had high expectations of this hotel being part of the same group.
Paula
2022 年 6 月入住 2 晚
8/10 还可以
Susan
2022年05月17日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
I appreciate a hotel in central Surrey will be expensive but the room rate without breakfast was still high.
The room did not come with a fridge, which most hotels now provide.
The hotel kindly provided slippers on request but bathrobes were not provided.
Susan
2022 年 5 月入住 3 晚
10/10 超赞
Ian
与家人及幼儿出行
2022年05月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were wonderful. They were warm, attentive and helpful. The gardens are beautiful.
Ian
2022 年 5 月入住 1 晚
10/10 超赞
Jeremy
2022年05月8日
Jeremy
2022 年 5 月入住 1 晚
10/10 超赞
Ann
与家人出行
2022年04月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff were all very professional and helpful. Room was clean bright & airy.
Ann
2022 年 4 月入住 3 晚
10/10 超赞
Susan
团体旅客
2022年03月31日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Susan
2022 年 3 月入住 1 晚
10/10 超赞
Susan
2022年02月28日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Royal Berkshire weekend break
Excellent stay worth upgrading to a Cool room and very good value to include two course meal package at the hotel. Have stayed here many times
Lovely setting ideal for Windsor and beauty spots.