评分基于 976 条真实点评
2.8 客房清洁度
3.4 服务和员工
3.1 客房舒适度
2.7 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2024年5月31日 发布在：Expedia
ALTHOUGH IT IS CLOSE TO THE FREEWAY IT IS VERY PEACEFUL , STORES ARE CLOSE BY AND ARE DEFINETLY WALKABLE , HAS A 24HOUR STORE ACROSS THEE STREET PRETTY PERFECT!
用户：真实旅客
发布日期：2024年5月26日 发布在：Expedia
用户：真实旅客
发布日期：2024年5月19日 发布在：Expedia
This hotel was okay, what was expected of a motel 6. I was checked into a smoking room at first and had to call and change to the non smoking room I had originally ordered. There was a very very creepy man lurking outside of my room and watching me all night, that was the worst. Very unsafe for a woman. I would have left immediately if my boyfriend wasn’t there with me.
酒店管理层的评论
2024年5月22日，回复：酒店管理层 ANGEL G
Thank you for taking the time to share your experience of your recent visit. I was truly sorry to hear of the disappointment during your stay. Please rest assured that these issues are a rare occurrence and have been addressed with our management team.
用户：真实旅客
发布日期：2024年5月16日 发布在：Expedia
酒店管理层的评论
2024年5月24日，回复：酒店管理层 ANGEL G
The feedback you have provided gives us the opportunity to continually improve our service and is appreciated. If you do decide to return and grant us another opportunity to host you, which I sincerely hope that you do, please reach out to our manager on duty.
用户：真实旅客
发布日期：2024年5月13日 发布在：Expedia
No working AC.
Poor staff response
酒店管理层的评论
2024年5月21日，回复：酒店管理层 Brand Experience Team
Hi Luis,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
用户：真实旅客
发布日期：2024年5月6日 发布在：Expedia
酒店管理层的评论
2024年5月17日，回复：酒店管理层 Brand Experience Team
Hi Mary,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6
用户：真实旅客
发布日期：2024年5月6日 发布在：Expedia
Linnen was dirty, had stains and hair on it. The lock on the door was very loose the screws on the door were coming out and was damaged as it had been forced open in the past making it feel very unsafe. Was locked out of my room on the second day had to walk to reception in the rain to have my key activated
酒店管理层的评论
2024年5月15日，回复：酒店管理层 Nancy Y.
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6
用户：真实旅客
发布日期：2024年5月5日 发布在：Expedia
酒店管理层的评论
2024年5月27日，回复：酒店管理层 ANGEL G
It was a pleasure to have you stay with us. We hope your visit left you feeling well rested and well cared for. We look forward to seeing you again the next time you’re in the Central Coast region.
用户：真实旅客
发布日期：2024年4月29日 发布在：Expedia
They put us in a room in the far back of the property. The rooms were falling apart. There was roaches silverfish in the room it was not good.
I don't know if it was because it was an Expedia booking, Or just the way they do it.
I was very disappointed with the room.
We actually thought of going to a different motel instead of staying the second night.
I was thinking of getting my money back, but I just wanted to get out of there.
酒店管理层的评论
2024年5月7日，回复：酒店管理层 Brand Experience Team
Hi Louis,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6
用户：真实旅客
发布日期：2024年4月28日 发布在：Expedia
Rented 2 rooms reserved months earlier and they were far apart. Otherwise staff friendly.
酒店管理层的评论
2024年5月7日，回复：酒店管理层 Brand Experience Team
Hi Karl,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
