评分基于 1,967 条真实点评
4.6 客房清洁度
4.4 服务和员工
4.6 客房舒适度
4.6 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2023年3月14日 发布在：Expedia
用户：真实旅客
发布日期：2021年11月27日 发布在：Expedia
Good for all
酒店管理层的评论
2021年11月29日，回复：酒店管理层 General Manager
Dear Yiting,
Thank you for your kind comments and for choosing to stay at Reverb By Hard Rock Downtown Atlanta! We are so happy to hear you thoroughly enjoyed our accommodations. We look forward to your next visit!
Sincerely,
Reverb Directors Team
用户：真实旅客
发布日期：2021年5月24日 发布在：Expedia
很好
酒店管理层的评论
2021年5月26日，回复：酒店管理层 General Manager
Dear Valued Fan,
We're so glad to hear that you enjoyed everything we had to offer here at our property and can't wait to welcome you back on your next trip to Atlanta. Until then, rock on!
Sincerely,
Reverb Directors Team
用户：真实旅客
发布日期：2024年6月6日 发布在：Expedia
Was able to check in early after a very long drive from Utah for some much needed rest
用户：真实旅客
发布日期：2024年6月4日 发布在：Expedia
Great place for events and walkable. Overall experience was great. Really loved the music playing in the room once we arrived. Very new age concept of a hotel. We’ll visit again soon!
用户：真实旅客
发布日期：2024年6月4日 发布在：Expedia
用户：真实旅客 来自：New Haven
发布日期：2024年6月3日 发布在：Expedia
用户：真实旅客
发布日期：2024年6月3日 发布在：Expedia
Very nice workers, rooms was great neat and clean
酒店管理层的评论
2024年6月3日，回复：酒店管理层 General Manager
Dear Dwayne, our Valued Fan,Thank you for your recent stay with us at Reverb By Hard Rock Downtown Atlanta. It's fantastic to hear that our dedication to high standards of accommodation, top-notch service, and cleanliness made a terrific impression on you. If your travels bring you back this way, know that we would be very grateful for the opportunity to serve you again.Sincerely,Derek SumpterReverb General Manager
用户：真实旅客
发布日期：2024年6月3日 发布在：Expedia
It was not a good experience
酒店管理层的评论
2024年6月3日，回复：酒店管理层 General Manager
Dear Asha,Thank you for taking the time to review your stay. We're disappointed to read your comments, as we strive to deliver top-notch experiences to our Fans. Please consider sharing additional details so we can work to do better. If your travels bring you back to Atlanta, please consider giving us another chance.Sincerely,Derek SumpterReverb General Manager
用户：真实旅客
发布日期：2024年6月1日 发布在：Expedia
I came in town for a concert. I stayed 1 night and was left unsatisfied as the water did not work in the hotel for majority of my stay only the first 2 hours of me checking in did it work (which is not the property’s fault but still). It was very inconvenient for me and my friends. Other than that the hotel property was very nice as well as the staff and they had great entertainment.
酒店管理层的评论
2024年6月3日，回复：酒店管理层 General Manager
Dear Jasmine,Thank you for joining us while attending your concert. We're pleased our Crew left a memorable impression on you and that you enjoyed our lively entertainment. However, we apologize for the inconvenience you encountered with the water. As you know, the water outage affected the entire downtown Atlanta area. Please sit tight while we check Back Stage to determine ways of preventing an instance such as this from occurring in the future. It was a pleasure having you here, and we hope you will give us another chance to change your perceptions down the line.Sincerely,Derek SumpterReverb General Manager
