评分基于 2,330 条真实点评
4.3 客房清洁度
4.1 服务和员工
4.4 客房舒适度
4.1 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2024年1月22日 发布在：Hotels
酒店管理层的评论
2024年1月23日，回复：酒店管理层 Managing Director
Dear Mr. Yu-Chen, Thanks for the outstanding rating! We are delighted your time at The Georgian Terrace Hotel was so great, as we always strive for excellence. We look forward to your return soon so we can share another fantastic experience with you.Safe Travels,Antonio Jones,Managing Director
用户：真实旅客
发布日期：2023年8月19日 发布在：Expedia
No room service for 3day! And after take the shower the floor always be come wet so not so happy with that
酒店管理层的评论
2023年8月21日，回复：酒店管理层 Antonio Jones Managing Director
Dear Jian, Thank you for the review and for choosing our hotel. We are very sorry for the difficulties you had in your room, and we apologize for not being responsive to your needs. We strive to provide an outstanding experience to all our guests; therefore, we are very disappointed that we let you down. We appreciate the valuable feedback and hope you will give us a second chance to show you our dedication to inspiring hospitality.Safe Travels,Antonio JonesManaging Director
用户：真实旅客
发布日期：2024年5月29日 发布在：Expedia
It was hot
用户：真实旅客
发布日期：2024年5月29日 发布在：Expedia
Beautiful property! So convenient being across the street from the Fox
酒店管理层的评论
2024年5月29日，回复：酒店管理层 GENERAL MANAGER
Dear Brittney, It was fantastic to read your review and learn how much you enjoyed your stay. We are happy that our location was perfect for your needs and helped make your visit a total success. Thank you very much for sharing your experience so future guests can see what makes The Georgian Terrace an excellent choice.Safe Travels,Antonio Jones,Managing Director
用户：真实旅客
发布日期：2024年5月28日 发布在：Expedia
Overpriced per the area but nothing stood out positive other than the space and convenience of the area.
酒店管理层的评论
2024年5月28日，回复：酒店管理层 Fojan Momen
Thank you for taking the time to share your thoughts. We're pleased to hear that you appreciated the space and convenience of our location. Your feedback is important to us, and we're always looking for ways to enhance our guests' experience.We hope to have the opportunity to welcome you back in the future.
用户：真实旅客
发布日期：2024年5月28日 发布在：Expedia
Loved this property ! Nice room and very affordable
酒店管理层的评论
2024年5月28日，回复：酒店管理层 Fojan Momen
Thank you for your feedback! We're delighted to hear that you loved your stay with us and found our property to be nice and affordable. We aim to provide a comfortable and enjoyable experience for all our guests, and we're glad we could exceed your expectations. We hope to welcome you back again soon!
用户：真实旅客
发布日期：2024年5月27日 发布在：Expedia
A couple of things I noticed were missing too late
Microwave
Mini fridge
Bar.
Thing I didn’t like: a visitor being able to just give ballet a room number and you are stuck pay $50 without consent
Staff walked in without knocking because the weren’t aware of my checkout date
$50 deposit PER NIGHT!
I do like the cleanliness of the rooom and historic style. Comfort of bed.
酒店管理层的评论
2024年5月28日，回复：酒店管理层 Fojan Momen
Thank you for taking the time to share your feedback with us. We apologize for the inconveniences you experienced during your stay.Your concern about the valet service is valid, and we will ensure that proper procedures are in place to prevent unauthorized charges. On a positive note, we are pleased to hear you appreciated the cleanliness, historic style, and comfort of the bed in your room. Your feedback helps us improve our services, and we hope to provide you with a better experience in the future.Thank you once again for your valuable feedback. We look forward to welcoming you back and making your next stay more enjoyable.
用户：真实旅客
发布日期：2024年5月27日 发布在：Expedia
The young lady that was working with me name to Tatyana was amazing but the hotel wasn’t what I expected. TV’s did work in the bedrooms but someone fixed it the next morning. The toilet wouldn’t work off and on. Other than those issues everything else was okay.
酒店管理层的评论
2024年5月27日，回复：酒店管理层 Fojan Momen
Thank you for your feedback regarding your recent stay. We're delighted to hear that Tatyana provided you with excellent service. However, we apologize for the issues you experienced with the TVs and the toilet.We appreciate you bringing these matters to our attention, and we have addressed them with our maintenance team to prevent future occurrences. We hope that despite these issues, you were able to enjoy your stay overall.If there's anything else we can do to improve your experience, please don't hesitate to let us know. We value your feedback and look forward to welcoming you back for a more enjoyable stay in the future
用户：真实旅客
发布日期：2024年5月26日 发布在：Expedia
The room wasn't as expected
酒店管理层的评论
2024年5月26日，回复：酒店管理层 Fojan Momen
I sincerely apologize that your room was not as expected. Your comfort and satisfaction are our top priorities, and I'm truly sorry that we fell short in this instance.
用户：真实旅客
发布日期：2024年5月25日 发布在：Expedia
I thought the hotel was tired inside the room-king bed requested but wasnt available when i got there but they hadnt read that in booking either. House keeping does not happen unless you ask, when you ask they write it in a book, then it still didnt happen until i went to front desk again to request room to be cleaned. Coffee maker broken.
No Mini bar-wooden floor boards were popping up in places, furniture worn on desks and side tables.
Bed matteress doesnt cover base and parts of base stick out so we were both hitting our feet.
Soap dispensers were empty and had to request to get soap put it. No lightbulbs in lots of places only lamps, but even some of them didnt work , so dim in places.
Room when you entered had a funky smell of some sort.
This hotel i expected a bit more from since it was one recomended for a conference we attended.
Lots of taxes added onto room rate.
酒店管理层的评论
2024年5月25日，回复：酒店管理层 Fojan Momen
I apologize for the inconvenience you experienced during your stay. It's important to us that our guests have a comfortable and enjoyable visit, and I'm sorry to hear that we fell short in several areas. Your detailed feedback will help us improve. Please let me know if there's anything further I can assist you with.
