Ratings based on 521 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted May 31, 2024 on Expedia
Rooms are basic and shower heads painfully over pressurized. Hotel staff is uninterested in putting in any hospitality work. Not worth $500 a night. It’s trying to be a Moxy without any moxy.
by A verified traveler from Durham
Posted May 29, 2024 on Expedia
Incredible stay — super friendly staff and clean, stylish spaces.
Comment from Hotel Management
May 29, 2024 by South Congress Hotel- Frannie, Hotel Management
Thank you for coming and the perfect score!
by A verified traveler
Posted May 28, 2024 on Expedia
Property was great, front desk staff was super accommodating and eager to make our stay the best!
Comment from Hotel Management
May 28, 2024 by South Congress Hotel- Frannie, Hotel Management
Thank you for coming and the perfect score.....
by A verified traveler
Posted May 23, 2024 on Expedia
Stayed at the South Congress for a bachelorette weekend and had the best time. The staff was friendly and the room was comfortable. Enjoyed drinks at the bar and ate a delicious clubhouse poolside.
Comment from Hotel Management
May 24, 2024 by South Congress Hotel- Frannie, Hotel Management
Thank you for the amazing feedback..... Come back and see us!
by A verified traveler
Posted May 17, 2024 on Expedia
Staff was friendly and helpful. Room was very nice with plenty of space,
Comment from Hotel Management
May 20, 2024 by Dillon Pouliot - Hotel Manager, Hotel Management
Hi John!Thank you so much for this praise! We are always so proud of our staff and are happy that you had a great experience with them. Thank you for the nods on the room, as well. We hope to see you again soon!
by A verified traveler
Posted May 6, 2024 on Expedia
Hot tub not working.
Comment from Hotel Management
May 7, 2024 by South Congress Hotel, Hotel Management
Good day Mr. Horning, Thank you for choosing South Congress Hotel for your stay. We do not have a hot tub on property :)We hope you do come visit us again in the future.
by A verified traveler
Posted Apr 24, 2024 on Expedia
It is a beautiful property in a prime location on South Congress.
We have been here many times, and will keep coming back!
Comment from Hotel Management
Apr 25, 2024 by South Congress Hotel- Frannie, Hotel Management
Thank you!
by A verified traveler
Posted Apr 14, 2024 on Expedia
Comment from Hotel Management
Apr 25, 2024 by South Congress Hotel- Frannie, Hotel Management
Thank you for the perfect score. Come back and see us!
by A verified traveler
Posted Apr 12, 2024 on Expedia
The property intermeshes with the neighborhood and its vibe seamlessly. Not fussy but comfortable and plenty of good quality amenities to check out.
Comment from Hotel Management
Apr 12, 2024 by South Congress Hotel- Frannie, Hotel Management
Thank you for your feedback and for choosing South Congress Hotel for your stay.
by A verified traveler
Posted Apr 9, 2024 on Expedia
The staff was amazing- Simone, Taylor, Marni Jo, Pedro, Carson, Alex, Frieda, and Sam. All were very friendly, professional, courteous, kind, informative, approachable, and knowledgeable. The hotel is in walking distance of so many restaurants and cultural sites. The pool is beautiful. The bars are very popular! Thank you for making our stay during the eclipse fantastic I am so grateful for the use of the electric bicycles. Thank you for providing them with helmets.
Comment from Hotel Management
Apr 10, 2024 by South Congress Hotel- Frannie, Hotel Management
Thank you so much for the perfect score. We truly appreciate your feedback. We will share your comments with the team. Please come back and see us......
