The rooms are really good sized for Catalina with a comfortable King Sized bed and well stocked kitchen and pretty quiet area. What they don't tell you : No A/C! No working FAN at all! Slow internet speeds and No view of the ocean. No van to meet you at the dock and it's an upward climb with luggage.
Stefany
2024 年 5 月入住 1 晚
10/10 超赞
Natasha
2024年05月20日
满意:清洁度、员工和服务、住宿条件和设施
Natasha
2024 年 5 月入住 1 晚
10/10 超赞
Lillian
团体旅客
2024年05月20日
满意:清洁度、员工和服务、住宿条件和设施
Great stay. Quit. Safe.
Lillian
2024 年 5 月入住 1 晚
6/10 一般
jannessa
与配偶出行
2024年05月19日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Water damage on the ceiling and appliances are rusty. But the bed, kitchen, and bathroom were clean! AC worked perfectly, the bed and pillows are comfy I knocked out every time i went to bed. Room keys stopped working the second day - had to call front desk to give us new ones. Overall a great stay, the pictures match the expectation. Reachable to the main town!
jannessa
2024 年 5 月入住 2 晚
10/10 超赞
Alan
与配偶出行
2024年05月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay
Alan
2024 年 5 月入住 1 晚
2/10 糟糕
Catherine
2024年05月11日
不满意:员工和服务
The property never responded to my inquiry when I tried to cancel the booking. The ferry to the island had been cancelled due to the bad weather condition and we were not able to get to the island. I tried calling and messaging the property as that was the only method to reach them, however, no one picked up after almost calling them 10 times and leaving a message to the hotel via Expedia.
Catherine
2024 年 2 月入住 1 晚
2/10 糟糕
Ash
2024年05月6日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I have never had an experience this bad or scary staying at a hotel. We had a weird experience with the maintenance man. When we checked in we didn’t touch the kitchen as we had no need to we were going to grab dinner at a restaurant. We were in the room for up to two hours after we check in and would have noticed a smell but didn’t. After we got back from dinner, the stove had been turned on and our room reeked of gas. I called the front desk and calmly stated my concern and asked if we could find a solution. The man I spoke with immediately threatened to call the cops on us because he didn’t want to “go back and forth”. It made me feel like they were trying to hide something by scaring us. My partner and I felt extremely unsafe and would not recommend listing this on Expedia as something seriously wrong is going on at that hotel. The man and woman working front desk were hostile and rude and would not have a conversation with us over the issue.