Ratings based on 992 Verified Reviews

3.9 out of 5
3.8 Room cleanliness
4.4 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia 亿客行 Verified Reviews
5 out of 5
by A verified traveler

Posted May 31, 2024 on Expedia
Thank you for your service
1 out of 5
by A verified traveler

Posted May 31, 2024 on Expedia
Nothing
5 out of 5
by A verified traveler

Posted May 30, 2024 on Expedia
Great customer service
5 out of 5
by A verified traveler

Posted May 27, 2024 on Expedia
Very helpful front desk staft!
3 out of 5
by A verified traveler

Posted May 26, 2024 on Expedia
Facility was ok. However, room was not properly sat up. Missing sheets, bed was dusty and when told staff aboutbit they wanted us to clean room and set up bed. Power outlets not working. Too small for price. Would not stay here again nor recommend anyone to stay here. Door at room did not lock. Not working properly.
5 out of 5
by A verified traveler

Posted May 26, 2024 on Expedia
Awesome location and space. Needs more towels and washcloths and hand towels. Thanks!
1 out of 5
by A verified traveler

Posted May 26, 2024 on Expedia
The stuff is good. But we paid 400$ per night for standard room. It wasn’t clean and looks like very old. It should’ve be cheaper. Can’t recommend it
3 out of 5
by A verified traveler

Posted May 25, 2024 on Expedia
I came here expecting to stay in a decent hotel. However, this place is slightly more like a motel 6. The faucet on the tub was leaking, there was limited amenities in the room such as a fridge, and I paid only slightly less than ilI would have if I stayed at a nicer hotel like Atwater. The staff was very nice, but the place was dirty on the outside because of how old it is. The paint was not new, it looked like it could use a power washing on the outside. The entrance to my room was essentially a sliding glass door, which was strange. I booked a ocean view, but the ocean was obscured by other buildings. I ended up checking out the day I checked in.
1 out of 5
by A verified traveler

Posted May 13, 2024 on Expedia
DO NOT STAY HERE! This place is NOTHING like the photos. We had a "suite" with one queen bed and a Murphy bed in the living room. First of all, the building exterior was raggedy and run down--looks like some old condos from the 60's were turned into a hotel. No elevator to the upper floors, just a bunch of stairs, so we opted for the 2nd floor. I was not feeling very safe with a glass front door and blinds that were busted up and not completely covering the windows. The slider in the bedroom was impossible to open and close--even by the staff. It was very dark and walls were peeling paint, parts of broken towel bars left on walls. Cabinet doors were cracked at the bottom. The carpet was dirty and kitchen floor sticky. Bathroom had no exhaust fan, about 1/3 roll of tp, no tissues, and the sink faucet was permanently stuck on HOT. Light switches were confusing and never figured out ceiling fans; half of the outlets were not working. The full kitchen had one bowl, about 5 mismatched plates, some tiny coffee cups, no glasses (ok, one dirty plastic wine glass) a couple of rusty pans, about five dinner knives, one fork, no spoons! Two small flat screen tvs were mounted in each room near the ceiling, no remotes. Scratchy sheets. I don't blame the hotel for a huge brawl that broke out below us at 2:30AM, but there is no one on the premises after 9PM. It was frightening and someone finally called the sheriff, but left us feeling unsafe. I would never stay here again, nor recommend
3 out of 5
by A verified traveler

Posted May 12, 2024 on Expedia
Property is in a great location, however, the rooms need updating.