评分基于 249 条真实点评
4.1 客房清洁度
4.3 服务和员工
4.3 客房舒适度
4.2 酒店条件
Expedia 亿客行 真实点评
用户：Tzui
发布日期：2017年12月11日 发布在：Hotels
酒店管理层的评论
2017年12月13日
Good morning,
Thank you for choosing our resort for your holidays.
I am glad that you enjoyed your stay and appreciated our facilities.
I look forward to the pleasure of welcoming you back for another great time with us.
Warm regards,
Alessandro Schenone
General Manager
用户：真实旅客
发布日期：2024年4月30日 发布在：Expedia
Hotel was great, however the birds do spoil it a littlebit as they are always about when it is meal times, and the stray dogs.
酒店管理层的评论
2024年5月10日，回复：酒店管理层 Alessandro Schenone, General Manager
Dear Vikesh and Prina,Thank you for taking the time to share the experience of your vacation at our resort. We are glad that you enjoyed your overall stay. Indeed, as an exotic destination, tropical birds are present in Mauritius’s natural landscapes. We are doing the best we can to keep them away from restaurants, but unfortunately, some in-house guests are making our task more complicated by feeding them inside these restaurants.Rest assured that we have put some reflective bird repellent tape near the restaurants to prevent the birds from entering places where food is served. Concerning stray animals, rest assured we are in constant contact with the local authorities and animal welfare associations, who have implemented a sterilisation campaign to control the population of cats and dogs in the area. Also, we have our dog lounge where they are fed, sheltered, and thereafter adopted. Unfortunately, some in-house guests are making our task more complicated by feeding these animals in the restaurants.Looking forward to welcoming you back soon.Warm regards,
用户：真实旅客
发布日期：2024年3月28日 发布在：Expedia
All in all a nice stay.
Cleanliness is given in the ressort, yet room showed already some signs of usage - although much space.
Food mostly good, but restaurant system is a bit tricky - make sure to reserve tables for several days immediately after arriving.
酒店管理层的评论
2024年4月1日，回复：酒店管理层 VV
Dear Manuel,Thank you for taking the time to share your recent experience. We are glad that you enjoyed your stay at the hotel despite some inconsistencies. We have read your constructive comments with great attention. Please rest assured that your feedback has been utilized for improvement.We hope to have the opportunity to welcome you again.Warm regards,Alessandro SchenoneGeneral Manager
用户：真实旅客
发布日期：2024年3月16日 发布在：Expedia
Beautiful resort with an amazing staff!
We stayed in room 1200 for 8 days and I can say we had one of the best experience
This resort offers you everything you need-high style dining in restaurants, beautiful beach with so many water activities, very good entertainment staff, beautiful landscape, friendly people everywhere ( front desk and beach bar especially)
Thank you for making our staying there memorable and we will definitely return to this place!
酒店管理层的评论
2024年3月19日，回复：酒店管理层 VV
Dear Constantin,Thank you very much for choosing The Ravenala Attitude for your holidays. I am delighted to hear that you enjoyed your overall stay with us, especially the culinary experience, the beach, the activities, and the service and hospitality of our Family Members.We look forward to welcoming you back soon.Warm regards,Alessandro SchenoneGeneral Manager
用户：真实旅客
发布日期：2024年3月9日 发布在：Expedia
Cet hotel a besoin d'un rafraichissement mais le confort (taille des chambres et terrasses personnelles, literie), les commodités (piscines, plage, salle de sport terrain de tennis, activités nautiques gratuites proposées sur place, jardins terrasses extérieures), le service et les repas (aux différents restaurants et bars) sont parfaits et d'un excellent rapport qualité-prix. Nous y avons passés 12 jours et c'était TRES reposant !! Par contre, si vous voulez beaucoup visiter l'île, alors il faudra envisager une location de voiture: les accès bus sont trop éloignés et vous ne pourrez vous déplacer loin qu'en taxi.
酒店管理层的评论
2024年3月14日，回复：酒店管理层 VV
Chère Magali,Merci d'avoir choisi The Ravenala Attitude pour vos vacances. Je suis ravi de lire que votre séjour vous a plu, et plus spécialement le confort, les facilités, les activités, le choix culinaire ainsi que les petites attentions de nos Family Members.Je peux vous assurer que nous sommes à seulement 5 km du village animé de Trou aux Biches, et à moins de 15 km de Grand Baie… mais je peux comprendre que le trajet semble toujours trop long quand on est en vacances.Merci pour vos commentaires constructifs, qui nous aideront à mieux comprendre vos attentes et à nous améliorer continuellement.Au plaisir de vous revoir très bientôt.Très cordialement,Alessandro SchenoneDirecteur Général
用户：真实旅客
发布日期：2024年2月29日 发布在：Expedia
用户：真实旅客
发布日期：2024年2月7日 发布在：Hotels
用户：真实旅客
发布日期：2024年1月30日 发布在：Expedia
Our family spend 10 nights here. I was awesome with the beach, 3 swimming pools, boat tours, friendly staff and good food
酒店管理层的评论
2024年2月2日，回复：酒店管理层 VV
Dear Thomas,Thank you very much for choosing The Ravenala Attitude for your holidays. I am delighted to hear that you enjoyed your overall stay with us, especially the beach, the pools, the culinary offerings, and the hospitality of our Family Members.Looking forward to welcoming you back soon.Warm regards,Alessandro SchenoneGeneral Manager
用户：真实旅客
发布日期：2024年1月30日 发布在：Expedia
Very nice hotel, a lot of helpfull staff, from cleaning to restaurants. Value for the money.
Could maybe upgrade the soap/shower gel to get a little more luxury feeling. Also maybe wait with the Big tour around the hotel just after landing. We had been traveling for almost 20 hours, and would appriciate a short nap and shower before being showed around, but the tour itself were good.
酒店管理层的评论
2024年2月2日，回复：酒店管理层 VV
Dear Lasse,Thank you very much for choosing The Ravenala Attitude for your holidays.I am delighted that you enjoyed your overall stay with us, and I appreciate your recognition of the hospitality provided by our staff members.Please note that we offer two daily tours of the hotel, at 10:30 AM and 4:00 PM. Additionally, guests receive details about their package and the hotel in their arrival letter, which can also be found in their rooms.Thank you for your constructive feedback, which will help us better understand your expectations and continuously improve.We look forward to welcoming you back soon.Warm Regards,Alessandro SchenoneGeneral Manager
用户：真实旅客
发布日期：2024年1月29日 发布在：Expedia
Beautiful
酒店管理层的评论
2024年2月1日，回复：酒店管理层 Alessandro Schenone, General Manager
Dear Nuno,Thank you for choosing The Ravenala Attitude and for sharing your experience.Looking forward to welcoming you back soon.Warm regards,
