评分基于 990 条真实点评

3.8 / 5
78% 住客推荐
4.0 客房清洁度
4.1 服务和员工
3.9 客房舒适度
3.7 酒店条件
Expedia 亿客行 真实点评
4/5
用户:真实旅客

发布日期:2024年5月27日 发布在:Expedia
A good stay. Would have liked mugs for tea/coffee and tea bags in room. Also 4 pillows instead of 3 😂
4/5
用户:真实旅客

发布日期:2024年5月25日 发布在:Expedia
First time in Saratoga springs, it was a lovely town. The hotel was about a 10 minute drive from everything downtown so closely located. Check in was fast and easy. It was definitely an older building as it had some character to it and not very "modern" in its design but was still a nice place to stay
5/5
用户:真实旅客

发布日期:2024年5月21日 发布在:Expedia
Incredibly warm and helpful staff! Would definitely return and highly recommended!
5/5
用户:真实旅客 来自:Framingham

发布日期:2024年5月20日 发布在:Expedia
am breakfast was added treat. Room was comfortable
酒店管理层的评论
2024年5月20日,回复:酒店管理层 Mike
Thank you for taking time to review and compliment our hotel. We are delighted to hear you had such a great experience while staying with us. We strive to make a positive experience with every stay everyday. We hope you will come to visit us again in the near future.
3/5
用户:真实旅客

发布日期:2024年5月18日 发布在:Expedia
Not pleasant
酒店管理层的评论
2024年5月20日,回复:酒店管理层 Mike
Thank you for taking time to review and compliment our hotel. We are delighted to hear you had such a great experience while staying with us. We strive to make a positive experience with every stay everyday. We hope you will come to visit us again in the near future.
5/5
用户:真实旅客

发布日期:2024年5月16日 发布在:Expedia
The jacuzzi tub and balcony
酒店管理层的评论
2024年5月20日,回复:酒店管理层 Mike
Thank you for taking time to review and compliment our hotel. We are delighted to hear you had such a great experience while staying with us. We strive to make a positive experience with every stay everyday. We hope you will come to visit us again in the near future.
5/5
用户:真实旅客

发布日期:2024年5月13日 发布在:Expedia
酒店管理层的评论
2024年5月20日,回复:酒店管理层 Mike
Thank you for taking time to review and compliment our hotel. We are delighted to hear you had such a great experience while staying with us. We strive to make a positive experience with every stay everyday. We hope you will come to visit us again in the near future.
5/5
用户:真实旅客

发布日期:2024年5月12日 发布在:Expedia
Even though there were tons of kids there, it was still quiet.
酒店管理层的评论
2024年5月14日,回复:酒店管理层 Mike
Thank you for the great review and glad you enjoyed your stay! Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you. Roosevelt Inn & Suites Saratoga Springs is committed to clean rooms and great service!
1/5
用户:真实旅客

发布日期:2024年5月10日 发布在:Expedia
Do not take showers here. The water comes out brown! I told staff they pretended to not know what i was talking about, but when I told them i have pictures they were aware of the problem and would not offer any type of reimbursement, STAY AWAY !!!
酒店管理层的评论
2024年5月14日,回复:酒店管理层 Mike
Thank you for the great review and glad you enjoyed your stay! Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you. Roosevelt Inn & Suites Saratoga Springs is committed to clean rooms and great service!
1/5
用户:真实旅客

发布日期:2024年5月6日 发布在:Expedia
I am very disappointed in my stay. We were there for two nights. On the second night, the room next to us was belligerent and loud. They were obviously arguing, and alcohol was involved. I called the front desk to inform them, and I got a we will talk to them and hung up on. The noise stopped for 20 minutes and then started right back up. We got very little sleep. I contacted the hotel to tell them of my displeasure, and they never got back to me.
酒店管理层的评论
2024年5月14日,回复:酒店管理层 Mike
Thank you for the great review and glad you enjoyed your stay! Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you. Roosevelt Inn & Suites Saratoga Springs is committed to clean rooms and great service!