My family and l stayed at the National Baltimore Pike location. The facility was descent. During our stay the refrigerator did not work in either of our rooms. My complaint is detailed more with our room. The electricity went out in our bathroom at 7am. We were told maintenance would not be available until 10am. When l asked for a manager, l was constantly told no one was available. I made a complaint with Expedia and was told the hotel lied and stated they never had a power outage.
Margarita
2024 年 5 月入住 2 晚
10/10 超赞
charles
与家人出行
2024年05月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Awesome. Great staff. Quick check in. Love this place. Second time here for the orieles. Gonna be back. Go o r I e l e s
charles
2024 年 5 月入住 1 晚
8/10 还可以
Kestas
2024年05月13日
满意:清洁度、员工和服务、住宿条件和设施
Kestas
2024 年 5 月入住 1 晚
6/10 一般
Cleon,Tappahannock
与家人及幼儿出行
2024年05月10日
满意:员工和服务
The staff was nice and professional. The hotel lobby was nice and clean and provided great breakfast food. My room on the other hand wasn’t that great. The beds was very stiff and uncomfortable and the room wasn’t really cleaned that well.
Cleon
2024 年 5 月入住 1 晚
2/10 糟糕
ADE,BROOKLYN
2024年05月9日
满意:住宿条件和设施,员工和服务
I find it disgusting that the cable didn’t work. I called the hotel lobby and I was told the cable is not working and they are trying to get it fixed. On my way out, I spoke with another guest who told me that the cable hasn’t worked in a couple of days. Also, the curtain isn’t big enough to block the outside light or sunlight penetration.