Ratings based on 467 Verified Reviews
3.6 Room cleanliness
3.6 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted May 17, 2024 on Expedia
Good for children, pleasant hotel to stay with little kids. Eating options not many, and kitchen commands took a bit to arrive.
by A verified traveler
Posted Apr 28, 2024 on Expedia
Rooms are clean and more vegetarian options
by A verified traveler
Posted Apr 26, 2024 on Expedia
The room was great, property was quiet, live band was great. We enjoyed our stay and will definitely come back again.
The western food at the restaurant was good, we had the lobster special.
The local food wasnt up to our expectation. Could do better. The waiters need to be better trained as some of them didnt seem to know what was available or not. Eg. We wanted freshly brewed coffee and tea, but was told it was not available. Later we found out that it was available at an additional cost.
Regardless, the waiters tried their best and were very polite. Appreciate the service from all staff.
by A verified traveler
Posted Apr 8, 2024 on Expedia
Wedding anniversary trip as this was where my husband proposed 30 years ago. It was under a different management then but it does look dated. Maintenance better than the average Malaysian resort. Nice pool. It’s a large resort but there a few guests and most of the time it felt like we had the place to ourselves. Lots of guests appeared on Saturday night, it seems for a MICE event and disappeared again by Sunday.
Despite the few guests, they keep most things going, huge breakfast buffet, cafe, Japanese and local restaurants and the beach bar with a lonely pair of singers who keep on singing all night long even though I never saw anyone in the beach bar! The seasports and ATV, minigolf facilities were also open during the weekend although it seemed closed when we arrived Friday afternoon. Charge are high though - it cost RM65 for adults to play mini golf.
Only 3 tackles off guests at dinner time in the Japanese restaurant and none in Herbs and Spices. Teppanyaki chef was totally focused on cooking so it wasn’t a fun experience like you would expect and food was quite tasteless.
Wasted opportunity with such a beautiful seafront that they didn’t turn the unused bistro and beachbar into a seafood restaurant.
We went to the next door Tunamaya resort’s Nelayan Seafood restaurant and it was bustling with tourists and locals and the food was delicious and cheap.
Breakfast big interesting looking loaves of bread was stale and not replaced the next day.
Nasi lemak was the best
by A verified traveler
Posted Mar 14, 2024 on Expedia
by A verified traveler
Posted Feb 13, 2024 on Hotels
by A verified traveler
Posted Feb 11, 2024 on Expedia
by A verified traveler
Posted Feb 3, 2024 on Expedia
Very friendly staffs
by A verified traveler
Posted Jan 11, 2024 on Expedia
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by A verified traveler
Posted Jan 6, 2024 on Expedia
Extremely old and rundown resort! Many things are spoilt in the room and TV is not working. Reported to them on the first day and only sent technician to fix on the 2nd day night. Most of the times nobody pick up the phone when you called for service from the room. They employed foreign workers at the hotel reception who can't speak and understand English well, have hard time to communicate. The resort was flooded after rain and have to walk with barefoot as your feet and shoe will be soaked in water. They only give 1 small tube of shower gel and shampoo for one day. We have to buy it from outside. Terrible experience and don't recommend anyone to stay in this property if you want an enjoyable holiday in Desaru!
