The hotel is 30+ mins drive from Batam Terminal. No other transportation except taxi. There were spiders and some other insects inside the room. We called the front desk for help but they were not helpful at all. We spent the whole afternoon in the swimming pool cause the hotel was quite far away from the city centre and the transportation was not convenient at all. I would not recommend this hotel to visitors.
真实旅客
8/10 还可以
Lin,Taiwan
2013年07月15日
满意:清洁度、员工和服务、客房舒适度
床很舒服
雖然設備老舊,但服務人員態度親切。渡假村內的日韓餐廳用餐便宜,適合全家人悠閒放鬆。
Lin
10/10 超赞
Nur Amirah
团体旅客
2024年02月25日
满意:清洁度、员工和服务、住宿条件和设施
Staff were friendly and accommodating. It was a wonderful experience!
Nur Amirah
2023 年 12 月入住 2 晚
8/10 还可以
CALVIN
与家人出行, 与配偶出行
2023年12月30日
满意:员工和服务
Stayed here for 4 nights.
the good: staff were friendly and helpful, concierge and housekeeping were prompt to meet and address our needs. there are free shuttle services to nagoya hill and grand batam at fixed timings each day, also free shuttles to and from ferry terminal on demand. pool facilities were decent, breakfast spread was okay and restaurant food choices were diverse (though with a cost premium)
the room for improvement: facilities could be better maintained and showed signs of wear and tear, cleanliness of sheets and towels with no stains, resort is quite secluded from anything other than waterfront terminal (which is quite dead)
CALVIN
2023 年 12 月入住 4 晚
10/10 超赞
Rayan
与家人出行
2023年12月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Polite and approachable staff.
Rayan
2023 年 12 月入住 3 晚
8/10 还可以
Tan
与配偶出行
2023年12月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Really far from anything else, but the service was great
Tan
2023 年 11 月入住 2 晚
10/10 超赞
Renuka
商务旅客
2023年11月22日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
My work stay!
Me & my Japanese counterpart were on a one day work trip to Batam Yard & we opted to stay at Harris !
We are extremely happy with the Ocean view room ,cleanliness & excellent breakfast spread!!!
The reception gave us wonderful suggestions to try local seafood restaurant by the sea & also arranged taxi service with driver Willy who also was very kind & helpful .Am looking forward to come back for another holiday with my family .
Renuka
2023 年 11 月入住 1 晚
10/10 超赞
Muhammad
与家人及幼儿出行
2023年09月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room is clean and well maintain. Staff is polite and friendly. Breakfast spread alot of varieties to choose from. Been choosing Harris as my vacation hotel many times and so far no regrets. Keep up with the standards, thumbs up!