The property and facilities are good value for money and well maintained. During this stay there was an incident, where someone used the room while I was away and left the room with toilets messed up and the bed used. On reporting this the staff changed out the sheets and mentioned that a supervisor will get in touch in the morning. But there was no attempt from the management to try and understand what happened. On checking out the staff wasn’t aware that this happened and asked for all the details all over again. Still waiting for a formal response from the management.
Shiraz Kabir
2024 年 3 月入住 2 晚
10/10 超赞
Iskandar
商务旅客
2024年02月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything nice
Iskandar
2024 年 2 月入住 2 晚
2/10 糟糕
Ju-Yi
2023年12月26日
不满意:清洁度、员工和服务、住宿条件和设施
Ms
Checking only 2 sets customer in front us 3-4 pm but take about 30mins+ , when went “ first room “ was ppl checked in the room already ( feel very bad ) , then gave us another room , room is big ( coz we booked suit ) but towel is smelly and asking for extra towel not available , bed sheet have stamp on it and fridge have coke left from last guest.
Ju-Yi
2023 年 12 月入住 2 晚
6/10 一般
Jen Janice
团体旅客
2023年12月20日
满意:清洁度、住宿条件和设施、客房舒适度
Not coming back again. There's many other hotels.
Breakfast was very bad. Food was not up to par.
Very inflexible with late check out unless we pay 100k Rph.
Check out time reminder from housekeeping and reception half an hour before time.
Other than that the room was great.
Jen Janice
2023 年 12 月入住 1 晚
10/10 超赞
Choy
商务旅客
2023年12月15日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Hotel On a Hill
Choy
2023 年 12 月入住 1 晚
4/10 很差
Seah
与家人出行
2023年12月8日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Before booked this hotel was bfast for two persons. Extended the stayed become 1 person allowed for the bfast. Funny hotel
Seah
2023 年 12 月入住 5 晚
8/10 还可以
Seah
与家人出行
2023年12月3日
满意:客房舒适度
Expensive htl. Long stay must give good rate
Seah
2023 年 11 月入住 2 晚
8/10 还可以
Hamidah
与家人出行
2023年06月5日
满意:清洁度、员工和服务、住宿条件和设施
I booked 2 junior suite rooms but both m2 is not the same. 1 of the room is smaller than the other but still quote the same price. Why???