评分基于 156 条真实点评
3.7 客房清洁度
4.1 服务和员工
3.6 客房舒适度
3.4 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2024年4月8日 发布在：Expedia
Affordabla Basic standard room hotel at the moment, as upgrading is on it's way. Friendly staff easy check in/out, the restaurant next to it was fabulous the only big problem only the car park for hotel guests which we had to parking our car away from our room, because of restaurant customers take the hotel guest carpark. they should marking few spots for guests only park their cars. The rest is good would be back and stay again
用户：真实旅客
发布日期：2024年3月12日 发布在：Expedia
There were construction work and was so noisy early in the morning
用户：真实旅客
发布日期：2024年3月6日 发布在：Expedia
Air conditioning was great on hot night
用户：真实旅客
发布日期：2024年2月27日 发布在：Wotif
Bearing in mind it was probably the cheapest available but it was convenient to where we were visiting and why we chose it. But at the same time being the cheapest should not mean that there would be mould on the carpet around the fridge, efflorescence on the wall with wet carpet, a split system that has not been cleaned in quite some time and a bathroom with1 x 40W globe above the mirror. The hot water took up to several minutes to come through but it was hot. A microwave and toaster would have been nice, there is a plastic kettle, some tea bags and coffee sachets and EHT milk. Luckily there are several surf clubs within 5-10 minute drive which is where we had our breakfasts except the last day when it was raining, then we used the local shopping centre for a coffee and muffin. Hard to comment on the staff, only saw a few when we checked in and 1 bloke on the 3rd or 4th morning asking if we wanted clean towels. The place is having some serious renovations which is why other than Saturday and Sunday I was woken at around 6am or a little later by heavy machinery, power tools and workmen yelling at or to each other. Fortunately we only needed it as a place to sleep, we were out from breakfast time until late evening, on returning the 1st two nights there was an outside light, after that it was pitch dark and getting to the room was hard. Despite my wife having asthma and I have a respiratory condition we did not have any adverse health issues but others could have.
用户：真实旅客
发布日期：2024年2月10日 发布在：Hotels
用户：真实旅客
发布日期：2024年1月18日 发布在：Wotif
Property around undergoing construction, staff wonderful.
酒店管理层的评论
2024年2月4日，回复：酒店管理层 Bateau Bay Hotel
Thank you Samantha!
用户：真实旅客
发布日期：2024年1月14日 发布在：Wotif
This is the perfect stop over travelling to the north coast I booked this place last minute. For the price it's actually not bad. There's comfy clean beds, toilet and shower private in your room. A bar fridge, kettle, coffee and tea. Remember bring yoir own shampoo hair products etc. There is no microwave, plates or hairdryer. Again for the price it was good for.a.one night stop over. I have paid hundreds of dollers a night and never had a microwave or plates in a room. Just to point that out. Plenty of towels and soap though. Thanks Bateau Bay Hotel
酒店管理层的评论
2024年1月15日，回复：酒店管理层 Bateau Bay Hotel
Thank you for your review Ray! We look forward to seeing you again soon.
用户：真实旅客
发布日期：2024年1月10日 发布在：Wotif
Reasonable cleaning with basic facilities for a short stay. But there are small insects came into beds which were annoyed. The worst part was early construction next to the rooms. All my friends had to wake up early due to the noise.
酒店管理层的评论
2024年1月15日，回复：酒店管理层 Bateau Bay Hotel
Thank you for your feedback and our apologies for the inconvenience. We'll pass it onto the team for review.
用户：真实旅客
Borderline
发布日期：2024年1月2日 发布在：HotelsReasonable price for a basic room. OK linens and towels, aircon and kettle and few packets of coffee, tea and milk. Restaurant and bottle shop next door. The staff at the bottle shop / check in is friendly. Good location, quiet, easy to find and has a very large carpark. A short drive to the beaches and shopping centre. The room is a bit small, the outdoor sitting area at the back of the room is blocked off by construction fencing, and the front area too is blocked off. The furniture and the toilet/ bathroom are outdated, odours linger, the dark carpet feels dirty, and the fridge is rusty, its door is banged up and the freezer is so thickly frosted up. The housekeepers didn’t turn up for day 2 so I had to ask for replacement towels when we got back. I requested for housekeeping for day 3 but they missed tidying up the bed. However, for this price, I'd be unreasonable to expect a pristine place. I hope the ongoing renovations work well to improve the property when I come to the area again next summer.
酒店管理层的评论
2024年1月15日，回复：酒店管理层 Bateau Bay Hotel
Thank you for your feedback
用户：真实旅客
发布日期：2023年12月10日 发布在：Expedia
For the budget price to stay here I thought it was excellent. Roomy, shower pressure fabulous and beds comfy. There is renovations going on but i was in a room further away so it really wasn't a problem. Handy location too.
酒店管理层的评论
2024年1月15日，回复：酒店管理层 Bateau Bay Hotel
Thank you for your review!
