First off, staff working was fine no issues there. Multiple times during our stay, we had to get issued new keys because our original ones would malfunction a lot, and it would be an inconvenience since other people staying made it uncomfortable or unsafe and the last thing we needed was our keys not working. Also needing to go to the lobby for my towels and items to use the showers, and being told to bring them back after we used them, was odd. Noticed blankets and sheets were not cleaned, holes in the bathroom and other parts of the room.