“They cancelled my reservation without noticing me. I still have my reservation on my Expedia app but the officer just cancelled my reservation just because I came the hotel after 3am. It’s unreasonable.”
“The cleanliness of room was disgusting. Bed was very uncomfortable, sheets & matress pad kept coming off from corners. The bathroom sink would not drain, the 'lever' to open was completely missing. Couch in room was gross. I would not even touch it. Don't bother with free breakfast, not even coffee available. Hubby had to run water for 10 minutes just to get warm water to shower.”
“The woodwork needed restaining, cleaning and repairs. The chairs had stains on them and the carpet had dirt as if it wasn't vacuumed after the last person walked with dirty shoes. The curtain lining was ripped and had a large hole in it. The curtains had holes too.”