“As a first-time visitor to Newcastle, I chose this hotel for its reputation for safety and its convenient proximity to both the train station and Darby Street. The room layout exceeded my expectations; it was both comfortable and remarkably quiet, given the traffic outside. However, my arrival at 6:30 pm was met with an unattended reception desk, which was rather confusing. Despite this, the staff more than made up for it during check-out, offering invaluable assistance with directions for……