评分基于 58 条真实点评
2.2 客房清洁度
1.9 客房舒适度
2.0 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客 来自：Reading
发布日期：2024年5月9日 发布在：Expedia
The place was dirty and unsafe please my Google review regarding this.
The heating plug in bedroom was black and white lead join together.
The TV plug bare ware showing.Vould close the living room windows. The washing machine handle broken.the cupboard for coffee and tea heag broken.the toilet in bathroom was loose and not balanced.the shower was dirty with animals on floor. The bathroom was dirty clean it same with bedroom mood on wall wipe down floors clean through by me. Wash bed sheets as felt dirty.sofa was broken all report to agent and said Thier get it fixed by maintenance team. The entrance hole floor dirty and dirty mope bucks etc. the agent lacks customer care and hags up on people. It's a shame as it's in a great location and could be a real nice stay.
用户：真实旅客
发布日期：2024年4月22日 发布在：Expedia
Dirty mouldy smells. Full of wood lice .toilet not fixed to floor .furniture looks like found in a skip..All the houses are boarded up. We did not stay .paid for other accommodation. Not fit for humans. Insects and bugs everywhere The company called EMPIRE should not be advertising property which is so run down. They are a rouge company. I WANT MY MONEY BACK
用户：真实旅客
发布日期：2024年3月12日 发布在：Expedia
One of the worst places I’ve ever stayed, booked for 5 nights and stayed for 1, only stayed the one night because of how late we got there. I had a 1 year old child with me and the plug for the tv had exposed wires, the toilet wasn’t even connected to the floor and leaking and the entire apartment was filthy. After many emails and Expedia trying to contact we had no look until Expedia gave us a £150 coupon to book somewhere else. Should be illegal and shut down!!!!
用户：真实旅客 来自：Preston
发布日期：2024年3月1日 发布在：Expedia
Great value for money. Infact you wouldnt find another whole apartment that sleeps 4 plus a kitchen that had all utensils to cater for you and your family. The bathroom has towels ect aswell as a dining area in blackpool for the price, and even bought our dog along. Easy self check-in and out. Weve even extended our 9 day stay for the rest of the weekend and the property manager has been amazing. Will deffo be coming back and would deffo recommend
用户：真实旅客
发布日期：2024年2月5日 发布在：Hotels
用户：真实旅客
Absolutely disgusted
发布日期：2024年1月15日 发布在：HotelsCheck-in was absolutely terrible. They made me wait outside for over an hour. What a joke. Communication is absolutely terrible. The apartments are rundown terrible. I wouldn’t rate these to anyone I would definitely not stop here again 100% and please whatever you do book elsewhere.
用户：真实旅客
发布日期：2023年12月29日 发布在：Hotels
用户：真实旅客
发布日期：2023年12月29日 发布在：Hotels
用户：真实旅客
发布日期：2023年12月11日 发布在：Hotels
用户：真实旅客
Avoid this hell hole!
发布日期：2023年11月5日 发布在：HotelsThe property is run down, smelt of bleach when we arrived and floors still wet. Hair everywhere, full bin in bathroom. A spoon being used as a door stop?! Hole in door to apartment filled with kitchen roll. Extension leads draped up walls. Dirty bed sheets, tiny sofabed. Carpet loose on stairs with grips visible. Noisy and smell of cannabis throughout. Called to complain and was told I’d get a call back. This never happened, also emailed numerous times with no reply. We were booked in for 3 nights, stuck it out for one as nowhere had availability then went elsewhere. Avoid at all costs!
酒店管理层的评论
2023年11月28日，回复：酒店管理层 Marika
We apologise for the unsatisfactory conditions during your stay. Your feedback is deeply appreciated and we will use these for future reference.I'm sorry for the lack of response to your complaints and emails. We are actively reviewing our communication processes to prevent this in the future.Thank you for staying with us.
