评分基于 995 条真实点评
3.7 客房清洁度
4.1 服务和员工
4.1 客房舒适度
3.7 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2018年10月25日 发布在：Hotels
房间大，早餐比较好
酒店管理层的评论
2018年10月30日，回复：酒店管理层 s
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
用户：真实旅客
发布日期：2024年5月30日 发布在：Expedia
Great staff always clean
用户：真实旅客
发布日期：2024年5月16日 发布在：Expedia
酒店管理层的评论
2024年5月17日，回复：酒店管理层 Quality Inn & Suites Guest Services
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Boone - University Area.On behalf of our entire team, I would like to apologize for failing to exceed your expectations.Your satisfaction is important to us as a valued Guest. We ask and encourage you to always inform the front desk of any discrepancies you may encounter during your stay, so we have the opportunity to correct it right away.We use your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope to have another opportunity to properly host you in the future.
用户：真实旅客
发布日期：2024年4月25日 发布在：Expedia
Very weak coffee clerk was rude when asked to make more
用户：真实旅客
发布日期：2024年4月22日 发布在：Expedia
用户：真实旅客
发布日期：2024年4月16日 发布在：Expedia
Staff was friendly and helpful. There was a barking dog next door to us and I had to call he front desk about the problem and they were concerned about it and took care of the problem.
酒店管理层的评论
2024年4月19日，回复：酒店管理层 HMV Properties group
Thank you for choosing Quality Inn & Suites Boone for your stay, and for sharing your experience with us! We're thrilled to hear that our staff's friendliness and prompt assistance made your visit enjoyable. Ensuring your comfort is our top priority, and we're delighted we could swiftly address the issue with the neighboring barking dog. Your feedback is invaluable to us as we continually strive to enhance our guests' experiences. We look forward to welcoming you back soon for another delightful stay.
用户：真实旅客
发布日期：2024年4月13日 发布在：Expedia
Very nice staff and very clean room.
酒店管理层的评论
2024年4月19日，回复：酒店管理层 HMV Properties group
Thank you for your kind words! It warms our hearts to hear about your delightful experience with our staff and accommodations. Your satisfaction is our utmost priority, and we're thrilled to have met your expectations. We are dedicated to providing comfort and cleanliness for each guest, ensuring a memorable stay. We eagerly await the opportunity to welcome you back for another exceptional experience!
用户：真实旅客
发布日期：2024年4月7日 发布在：Expedia
Easy check in and really enjoyed the stay. Room was very nice.
酒店管理层的评论
2024年4月12日，回复：酒店管理层 HMV Properties group
Thank you immensely for your glowing review! It truly warms our hearts to hear that your stay at Quality Inn & Suites Boone was such a delightful experience. We're thrilled that you found the check-in process easy and enjoyed the comfort of your room. Your kind words inspire us to continue striving for excellence in hospitality. Looking forward to welcoming you back for another exceptional stay!
用户：真实旅客
发布日期：2024年3月24日 发布在：Expedia
Terrible customer service
酒店管理层的评论
2024年3月27日，回复：酒店管理层 HMV Properties group
Thank you for sharing your experience with us. We appreciate your feedback as it helps us improve. Our utmost apologies for any inconvenience caused during your stay. It's disheartening to hear about your experience, as ensuring comfort and exceptional service is our top priority. Rest assured, we're taking steps to address the concerns you've raised to ensure a better experience for all our guests. We sincerely hope to welcome you back soon and provide you with the outstanding stay you deserve.
用户：真实旅客
发布日期：2024年3月22日 发布在：Expedia
酒店管理层的评论
2024年3月27日，回复：酒店管理层 HMV Properties group
Thank you for choosing Quality Inn & Suites Boone! We're thrilled you enjoyed your stay. Your feedback is deeply valued. We apologize for any inconvenience you may have experienced, and we're committed to continuously improving our services to ensure every guest enjoys a comfortable and memorable stay. Your feedback helps us strive for excellence, and we look forward to welcoming you back for another exceptional experience soon.
