Ratings based on 950 Verified Reviews

4.3 out of 5
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia 亿客行 Verified Reviews
5 out of 5
by A verified traveler

Posted Jun 3, 2024 on Expedia
Good location
Comment from Hotel Management
Jun 3, 2024 by Brandon Jones, Hotel Management
Hi Mark,Thanks for your recent stay. We are glad you enjoyed the visit and found all areas to be of a high standard. The team strive to ensure a memorable stay and glad yours was no exception. We look forward to a future visit.Kind RegardsBrandon Manager on Duty
5 out of 5
by A verified traveler

Posted May 31, 2024 on Expedia
Good
Comment from Hotel Management
Jun 1, 2024 by Brandon Jones, Hotel Management
Hi Leonard,Thanks for your recent stay and review. We are pleased you enjoyed the hotel and found all areas to be of a high standard. The staff strive to ensure a welcoming stay and glad yours was no exception.Kind RegardsBrandon Manager on Duty
5 out of 5
by A verified traveler

Posted May 31, 2024 on Expedia
This is excellent property; had a really nice three night stay. Walkable to the majority of the tourist sights in the city centre
Comment from Hotel Management
Jun 1, 2024 by Brandon Jones, Hotel Management
Hi NicholasThanks for your recent stay and review. We are pleased you enjoyed the hotel and found all areas to be of a high standard. The staff strive to ensure a welcoming stay and glad yours was no exception.Kind RegardsBrandon Manager on Duty
5 out of 5
by A verified traveler

Posted May 31, 2024 on Expedia
very convenience location, nice and tidy room
Comment from Hotel Management
Jun 1, 2024 by Brandon Jones, Hotel Management
Hi Wing FungThanks for your recent stay and review. We are pleased you enjoyed the hotel and found all areas to be of a high standard. The staff strive to ensure a welcoming stay and glad yours was no exception.Kind RegardsBrandon Manager on Duty
5 out of 5
by A verified traveler

Posted May 29, 2024 on Expedia
Very beautiful and nice
Comment from Hotel Management
May 29, 2024 by Brandon Jones, Hotel Management
Hi Octavio,Thanks for your review and recent stay. We are pleased you enjoyed all areas of the hotel and found the staff welcoming. We look forward to a future stay.Kind RegardsBrandon Manager on Duty
4 out of 5
by A verified traveler

Posted May 26, 2024 on Expedia
Great location
Comment from Hotel Management
May 27, 2024 by Survey, Hotel Management
Dear Michael, Thank you for taking the time to complete the survey. We are pleased to hear you found all areas to be of high standards. We strive to provide a welcoming experience for all guests and we are glad yours was no exception. We look forward to welcome you back. Warm Regards,Cheryl Wong Manager On Duty
5 out of 5
by A verified traveler

Posted May 26, 2024 on Expedia
We really enjoyed our stay here. We were on the 11th floor. Clean room and quiet location. Comfortable bed. Kitchenette with a microwave was handy to have. Super quick elevators in this building which is a bugbear of mine at other hotels I've stayed at. I would definitely stay again
Comment from Hotel Management
May 26, 2024 by Brandon Jones, Hotel Management
Hi SeanThanks for your review and recent stay. We are glad you enjoyed the stay and found all areas to be of a high standard. The team strive to ensure a welcoming experience and glad yours was no exception. We look forward to a future visit.Kind RegardsBrandon JonesManager on Duty
4 out of 5
by A verified traveler

Posted May 23, 2024 on Expedia
My friend and I stayed here for three nights and it was the perfect location. Walking distance almost everywhere and the hotel itself was lovely and comfortable. One thing was the the bin was not emptied from the previous stay but other than that the room was quite clean. We will definitely recommend this hotel as well as us coming back and stay at the Capri again. Thankyou all!
Comment from Hotel Management
May 24, 2024 by ., Hotel Management
Dear Taylor,Thanks for taking the time to complete the survey. I am pleased you enjoyed the stay and found all areas to be of a high standard. The team strives to ensure a welcoming experience and glad yours was no exception. We look forward to your next stay. Kind Regards,Jason McManus,Manager on Duty
2 out of 5
by A verified traveler

Posted May 15, 2024 on Expedia
Comment from Hotel Management
May 18, 2024 by ., Hotel Management
Dear MargotThanks for taking the time to complete the survey. I'm sorry to see that you had some concerns during your stay, We appreciate your feedback as it helps us improve our services and enhance the overall guest experience. If there is anything else you would like to share please do not hesitate to let us know. We value your patronage and hope to have the opportunity to serve you better in the future.Kind Regards,Jason McManus,Manager on Duty
5 out of 5
by A verified traveler

Posted May 12, 2024 on Expedia
Helpful friendly staff.
Comment from Hotel Management
May 13, 2024 by Cheryl Wong , Hotel Management
Dear Caroline, Thank you for taking the time to complete the survey. We are pleased to hear you found all areas to be of high standards. We strive to provide a welcoming experience for all guests and we are glad yours was no exception. We look forward to welcome you back. Warm Regards,Cheryl Wong Manager On Duty