评分基于 1,445 条真实点评
4.4 客房清洁度
4.5 服务和员工
4.2 客房舒适度
4.1 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2024年6月3日 发布在：Expedia
Like the renovation, friendly staff
用户：真实旅客
发布日期：2024年6月3日 发布在：Expedia
Great service
用户：真实旅客
发布日期：2024年6月2日 发布在：Expedia
Pleasant stay. Parking had fees.
酒店管理层的评论
2024年6月2日，回复：酒店管理层 Keith
Thank you for staying with us! We do greatly appreciate your feedback!
用户：真实旅客
发布日期：2024年6月1日 发布在：Expedia
So upon checking youre told you're going to have a parking fee $20 per day...so why isnt this just incorporated into the price. The usaul cleaning deposit is expected, but whats different is they dont offer any type of breakfast. Ive had much cheaper/smaller places offer breakfast.
酒店管理层的评论
2024年6月2日，回复：酒店管理层 Jacqueline G.
Hello Andrew, thank you for taking the time to provide us with your feedback. When booking through third parties for our property, it will not include any add-ons like packages that include admission tickets, parking and/or breakfast. We do offer a breakfast buffet package or you can pay for the buffet directly with the restaurant that is located inside the hotel. We appreciate your feedback.
用户：真实旅客
发布日期：2024年6月1日 发布在：Expedia
Clean and comfortable, easy to park, and walking access to KNOTT’S Berry Farm
酒店管理层的评论
2024年6月1日，回复：酒店管理层 Cristina
Thank you for staying with us! We do greatly appreciate your feedback
用户：真实旅客
发布日期：2024年6月1日 发布在：Expedia
Bathroom was gross and the beds were the most uncomfortable thing ever! The floor probably would have been better. Also the fridge only stays on for a max of two hours then you have to turn it on again. Very inconvenient for those who have medicine that requires the fridge :(
酒店管理层的评论
2024年6月1日，回复：酒店管理层 Andrew
Hello Brianna, I am sad to hear about the issues with your room and apologize for any inconvenience. In the future, please report any issues with your room while you are in-house so we can take all steps necessary to address them. We have maintenance and housekeeping, which could have resolved your concerns, and we would like the opportunity to do so. I have passed the information to all appropriate teams to follow up with your room. Best regards.
用户：真实旅客
发布日期：2024年5月31日 发布在：Expedia
Nice fresh new hotel next to Knotts Berry Farm
酒店管理层的评论
2024年5月31日，回复：酒店管理层 Cristina
Thank you for staying with us! We really appreciate your feedback.
用户：真实旅客 来自：Pleasant View
发布日期：2024年5月31日 发布在：Expedia
I really like the renovation andthe restaurant is pretty good. The only thing is they charge for parking if you book through a third party like Expedia and they tell you if you would of booked through them its free. $20.00
酒店管理层的评论
2024年5月31日，回复：酒店管理层 Cristina
Thank you for staying with us! We appreciate your feedback
用户：真实旅客
发布日期：2024年5月31日 发布在：Expedia
酒店管理层的评论
2024年6月1日，回复：酒店管理层 Cristina
Thank you for staying with us! We do greatly appreciate your feedback
用户：真实旅客
发布日期：2024年5月31日 发布在：Expedia
Helpful staff
酒店管理层的评论
2024年5月31日，回复：酒店管理层 Knotts Hotel
We appreciate your feedback. Thank you for staying with us and we hope to see you again soon!
