评分基于 108 条真实点评

4.4 / 5
94% 住客推荐
4.3 客房清洁度
4.4 服务和员工
4.5 客房舒适度
4.4 酒店条件
Expedia 亿客行 真实点评
5/5
用户:真实旅客

cheap and quality accommodation

发布日期:2018年8月26日 发布在:Hotels
clean, warm and convinient
2/5
用户:真实旅客

发布日期:2024年6月1日 发布在:Expedia
Beds are super comfortable and all amenities are new with a clean aesthetic, had a noisy bunk mate that truly ruined my stay here. Told the staff at front desk about what happened that night during checkout and nothing was resolved just a sorry. Otherwise would recommend staying here
4/5
用户:真实旅客

发布日期:2024年5月30日 发布在:Expedia
Great hostel. Spacious kitchen cleaned daily as well as the property. Staff were great, they had someone on site who can book you in for surfing or kayaking for cheap which was helpful.
3/5
用户:真实旅客

发布日期:2024年4月24日 发布在:Expedia
Location was central, pricing was cheap and it had everything you needed.
酒店管理层的评论
2024年5月6日,回复:酒店管理层 YHA Byron Bay
Dear Bryce, thank you for your kind review, we hope we can see you soon again in Byron Bay.YHA Byron Bay team
4/5
用户:真实旅客

发布日期:2024年2月28日 发布在:Hotels
We stayed there for 2 nights and it was great! The room was convenient but a wardrobe could be useful for longer stay.
酒店管理层的评论
2024年3月23日,回复:酒店管理层 Byron Bay YHA
Dear Romane,Thank you for your positive feedback! We're delighted to hear that you had a great stay with us during your two nights. We appreciate your suggestion regarding the addition of a wardrobe for longer stays, and we'll definitely consider this as we strive to improve our accommodations to better suit the needs of our guests. We hope to have the pleasure of hosting you again in the future, whether for a short or longer stay.Warm regards,
4/5
用户:真实旅客

发布日期:2024年1月28日 发布在:Wotif
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酒店管理层的评论
2024年2月7日,回复:酒店管理层 Carlos
Dear Hannah,Thanks for your review! Glad you had an amazing stay. We hope to see you again next time.
5/5
用户:真实旅客

发布日期:2024年1月26日 发布在:Expedia
Great place to stay. Clean and comfortable.
酒店管理层的评论
2024年2月7日,回复:酒店管理层 Byron Bay YHA
Dear Crystal,Thank you for your kind words! We're delighted to hear that you found our place clean and comfortable. We appreciate your positive feedback and hope to welcome you back for another great stay.Best,
1/5
用户:真实旅客

发布日期:2024年1月26日 发布在:Expedia
Filled with cockroaches! And the staff promised, that at 11 the areas are closed. At 3 am where still people there extremely loud and used the pool
酒店管理层的评论
2024年2月7日,回复:酒店管理层 Byron Bay YHA
Dear Daniel,We sincerely apologise for the unpleasant experience you had during your stay. The presence of cockroaches and the disruption caused by loud guests at odd hours are not reflective of our standards. We take this feedback seriously and will address these issues promptly. Please be assured that corrective measures will be implemented to ensure a more comfortable and peaceful stay for all guests in the future. We appreciate your understanding and thank you for bringing these concerns to our attention.Best,
1/5
用户:真实旅客

发布日期:2024年1月2日 发布在:Expedia
Wow, this dark room was pretty nasty and damp and they did not clean the private rooms until after 4 nights. Staff were not helpful with anything either. Reasonable prices for the area but really regret staying there.
酒店管理层的评论
2024年1月16日,回复:酒店管理层 Tiago
Dear Thomas,We're genuinely sorry to hear about your less-than-pleasant experience. Your feedback is important, and we apologise for the issues you encountered with the room condition and the delay in cleaning. This is not the standard of service we aim to provide. We'll address these concerns with our team to ensure improvements. We appreciate your honesty and regret any inconvenience caused. We value your feedback and hope to have the opportunity to make it right in the future.Best regards,
4/5
用户:真实旅客

Great base for the beach

发布日期:2023年11月22日 发布在:Hotels
In a 4 bed dorm with en suite. Room was clean , large, luggage lockers for each bunk. A/c was the quietest I'd stayed in on this month long trip. Although lots of schoolies staying, the large, immacutaly clean kitchen and dining area coped with the numbers. This is a modern building and is an ideal, affordable place to stay in Byron Bay
酒店管理层的评论
2023年12月4日,回复:酒店管理层 YHA Byron Bay team
Thank you for taking the time to share your positive experience at our hostel. We're thrilled to hear that you found your 4-bed dorm with an ensuite clean and spacious, with convenient luggage lockers for each bunk.It's wonderful to know that the air conditioning was not only effective but also the quietest you experienced during your month-long trip. We're glad it contributed to a comfortable stay for you.We appreciate your acknowledgment of the large and immaculately clean kitchen and dining area. It's fantastic that our facilities could accommodate the number of guests, even during a busy period with schoolies.Your description of our modern building as an ideal and affordable place to stay in Byron Bay is truly appreciated. If you have any further comments or suggestions, please feel free to share them.Thank you for choosing to stay with us, and we hope to welcome you back in the future!Best regards,