评分基于 165 条真实点评
4.5 客房清洁度
4.2 服务和员工
4.3 客房舒适度
4.4 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2022年7月16日 发布在：Expedia
酒店管理层的评论
2022年10月25日，回复：酒店管理层 ETV
Dear Wenjing,We are very sorry for not meeting your expectations this time we would appreciate your feedback to improve our facilities and service.We apologize for any inconvenience you experienced.Regards,
用户：真实旅客
发布日期：2022年4月12日 发布在：Expedia
酒店管理层的评论
2022年10月11日，回复：酒店管理层 ETV
We apologize for not meeting your expectations this time.We would love to have your feedback so we can improve our facilities and service.Regards,
用户：真实旅客
发布日期：2024年5月30日 发布在：Expedia
酒店管理层的评论
2024年6月2日，回复：酒店管理层 ETV
Dear Antoinette,Thank you for sharing your experience with us. Your feedback is incredibly valuable as we strive to continuously improve our services. We would love to hear more about your stay and any suggestions you might have for enhancing your experience.We hope to welcome you back soon and provide an even better stay.
用户：真实旅客
发布日期：2024年5月29日 发布在：Expedia
酒店管理层的评论
2024年5月30日，回复：酒店管理层 ETV
Dear Braindy,Thank you for taking the time to rate your experience with us. We are delighted to know that you had a positive stay. We invite you to return soon so we can continue to provide you with exceptional service.
用户：真实旅客
发布日期：2024年5月27日 发布在：Expedia
酒店管理层的评论
2024年5月30日，回复：酒店管理层 ETV
Dear Lindsay,Thank you for taking the time to rate your experience with us. We are delighted to know that you had a positive stay. We invite you to return soon so we can continue to provide you with exceptional service.
用户：真实旅客
发布日期：2024年5月23日 发布在：Expedia
Great resort. The staff members are friendly and help with all your needs. This is a great resort close to local restaurants, Beautiful Swimmable beach, close to all the fun activities And walking distance to the marina. We loved it so much that we became members and will be coming back to make more great memories After
酒店管理层的评论
2024年5月25日，回复：酒店管理层 ETV
Dear Heather,Thank you for writing your comment on Expedia. We're thrilled to hear that you enjoyed our friendly staff, convenient location, and beautiful beach. We're honored that you became members and look forward to welcoming you back soon to create more wonderful memories.
用户：真实旅客 来自：New Braunfels
发布日期：2024年5月18日 发布在：Expedia
The resort was beautiful and staff was very attentive. The maids did such a great job, all the small details were great.
酒店管理层的评论
2024年5月25日，回复：酒店管理层 ETV
Dear Juan,Thank you for writing your comment on Expedia. We are thrilled to hear you enjoyed our beautiful resort and attentive staff. We appreciate your recognition of the maids' efforts and the small details. We look forward to welcoming you back soon!
用户：真实旅客
发布日期：2024年5月16日 发布在：Expedia
the floors were very slippery my husband and son both had an accident
酒店管理层的评论
2024年5月25日，回复：酒店管理层 ETV
Dear Edgar Alfredo,Thank you for writing your comment on Expedia. We're deeply sorry to hear about the slippery floors and the accidents involving your husband and son. We are taking immediate action to address this issue. We hope to welcome you back soon for an improved experience. Thank you for your understanding.
用户：真实旅客
发布日期：2024年5月4日 发布在：Expedia
The cleaning lady (Margarita) did amazing!! She went as far as washing and drying our dishes after we cooked breakfast in the suite. She noticed we needed more paper towels and restocked for us. Not to mention she placed our leftovers in our refrigerator. Everyday we came back it felt like it was our first time in the hotel room due to the cleanliness. We couldn’t have been more thankful for her service!!
酒店管理层的评论
2024年5月5日，回复：酒店管理层 ETV
Dear Cristal,Thank you so much for taking the time to share your wonderful experience with us! We truly appreciate your kind words and are thrilled to hear that Margarita went above and beyond to ensure your stay was exceptional. Your satisfaction is our top priority, and we're delighted that her attention to detail and thoughtfulness made your stay memorable. We look forward to welcoming you back soon for another outstanding experience!
用户：真实旅客
发布日期：2024年5月4日 发布在：Expedia
酒店管理层的评论
2024年5月5日，回复：酒店管理层 ETV
Dear Ivon Fernanda,Thank you for taking the time to rate your experience with us. We are delighted to know that you had a positive stay. We invite you to return soon so we can continue to provide you with exceptional service.
