Ratings based on 995 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted May 25, 2024 on Expedia
lots of vendors on the beach. And your Uber cannot pull up to the hotel.
Comment from Hotel Management
May 27, 2024 by Oscar Galeana Gallo/ Guest Service Manager, Hotel Management
Dear, JewelThank you for taking the time to share your review with us and for trusting us with your vacation. I am so sorry to read that we did not provide the experience that you and your family expected. It is very important for us to know the areas that we need to improve. You may rest assured that your comments will be taken into consideration and we will act in a timely manner to prevent this from happening again. We hope you give us the opportunity to host you once again so that we may serve you with the warmth and hospitality for which we are recognized. Please contact me directly when planning to stay with us again so that I may help you with your reservation. It would be an honor to have the opportunity to host you again and show you the improvements we have made.
by A verified traveler from Esquimalt
Posted May 17, 2024 on Expedia
I loved it here. The staff is so friendly and there is so much to do. I highly recommend.
Comment from Hotel Management
May 17, 2024 by Oscar Galeana Gallo/ Guest Service Manager, Hotel Management
Dear Ryan, Thank you for staying at our beautiful Villa del Palmar Beach, Resort & Spa Cabo San Lucas, and for your wonderful review. We appreciate the amazing feedback about our dedicated associates and are thrilled you enjoyed all aspects of your stay. We look forward to welcoming you again soon.Kind rergards...
by A verified traveler
Posted May 11, 2024 on Expedia
Comment from Hotel Management
May 13, 2024 by Oscar Galeana Gallo/ Guest Service Manager, Hotel Management
Dear Shane, Thank you very much for the time you took to express your comments about your stay. I sincerely regret that your satisfaction was affected by the circumstances in your room. Rest assured that the proper measures have been taken in order to improve the quality of the services and accommodations we offer to our valued guests like you. We are very happy to learn that your stay was a most pleasant one and that you were highly satisfied with our service. Furthermore, we are very grateful for your compliments towards our team members whose kindness and professionalism are one of our hotel's greatest strengths, and we promise to congratulate them all.Kind regards...
by A verified traveler
Posted May 9, 2024 on Expedia
by A verified traveler
Posted May 8, 2024 on Expedia
by A verified traveler from Eagan
Posted May 7, 2024 on Expedia
I love the location.
Comment from Hotel Management
May 8, 2024 by Oscar Galeana Gallo/ Guest Service Manager, Hotel Management
Dear Kate, Thank you for allowing us to host you at Villa del Palmar Beach Resort & Spa and for taking the time to share your experience with us. We are pleased to read that you had a great experience during your stay with us. Your comments inspire us to keep making our guest’s satisfaction possible. It will be an honor for us to have you back in the next future to make another memorable vacation, Kind regards,
by A verified traveler
Posted May 7, 2024 on Expedia
by A verified traveler from Overland Park
Posted May 6, 2024 on Expedia
I had a great time & enjoyed my room with the balcony & kitchenette. Just avoid the people offering the free breakfast.
Comment from Hotel Management
May 8, 2024 by Oscar Galeana Gallo/ Guest Service Manager, Hotel Management
Dear Janet, Thank you for staying at our beautiful Villa del Palmar Beach, Resort & Spa Cabo San Lucas, and for your wonderful review. We appreciate the amazing feedback about our dedicated associates and are thrilled you enjoyed all aspects of your stay. We look forward to welcoming you again soon.
by A verified traveler
Posted May 2, 2024 on Expedia
Best view from the ocean front hotel room
Comment from Hotel Management
May 3, 2024 by Naúm Morán, Hotel Management
Dear Pankhuri,Thank you for taking the time giving us your feedback regarding your stay with us.We are honored to read that you enjoyed your time at the resort.We look forward to the opportunity of hosting you again soon and provide you with the outstanding service we have been recognized for.Respectfully,
by A verified traveler
Posted May 1, 2024 on Expedia
Too. Small. 2 nd floor. Above. The valet pkg. No view too much. Noise
Comment from Hotel Management
May 1, 2024 by Oscar Galeana Gallo/ Guest Service Manager, Hotel Management
Dear ahmad,Thank you for choosing Villa del Palmar Beach Resort & Spa to spend your vacation, we are very sorry about situation in your last visit. Your feedback is highly important to us. Without hesitation we will take into consideration your comments about the process in these cases and prevent a recurrence of such an event. We hope you allow us to host you again so that we will serve you with the warmth and hospitality for which we are recognized. Kind regards...
