The first room I checked into you could see that the door was kicked in previously. No chain or dead bolt on the door. That room has pubic hair on the sheets. And fresh blood stains on the mattress pass that you could see through the sheets. Sheets were dirty. Staff said stained. Either way they were nasty. There was food in the sink. The floor had dirt or something all over it. Then we get moved rooms. The room was so small and not what we originally reserved. We wanted double beds but had to settle for the tiny room with one full size bed. That bed was clean however the shower walls had hair on them. Clearly housekeeping And sanitizing isn’t being done properly. Won’t stay here again.
Jennifer
2/10 糟糕
James David Pitts
与家人出行
2024年03月15日
不满意:清洁度、员工和服务、住宿条件和设施
In town to spend some time with our Marine son. We booked 3 nights and only stayed a few hours. The elevator worked but not properly. It was a very long wait once you pushed the button. That made us nervous. There was a huge stain on the carpet outside our room door as well as further down the hall. The bed slid across the floor when you sat on it. Bed was on a metal spring frame. Kind of a musty odor in the room. The actual room DID NOT in any way reflect the photos we saw online when we booked. We decided to change hotels and the woman at the front desk said she couldn't help us. We wanted her to change our reservation and show that we checked out early and that we were not using the other nights. She said she wasn't allowed to because we booked through Expedia. She did give us the manager's card because the manager wasn't on property. We figured we would have to pay for the first night as per their policy. We were hoping to get refunded for the remaining unused nights. Needless to say we left very disappointed.
James David Pitts
2024 年 2 月入住 3 晚
2/10 糟糕
Melissa
与家人出行
2024年03月4日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Hard to take a shower due to placement of the shower head. Almost fell when i put my hand on the towel bar due to it not being attached to the wall properly. "Clean" wash cloth had pubic hairs on it.
Melissa
2024 年 3 月入住 1 晚
4/10 很差
Kevin J Perez
2024年02月25日
不满意:清洁度、员工和服务、住宿条件和设施
Kevin J Perez
2024 年 2 月入住 5 晚
10/10 超赞
Jayda
2024年02月23日
满意:员工和服务,清洁度
Jayda
2024 年 2 月入住 6 晚
10/10 超赞
Kayla
2024年02月22日
满意:清洁度、员工和服务、住宿条件和设施
Very good will be staying again
Kayla
2024 年 2 月入住 5 晚
8/10 还可以
Beatriz
带宠物出行, 与配偶出行
2024年02月22日
满意:员工和服务,清洁度
Staff was attentive and helpful. Area around building was clean. Aside from elevator, that was very slow, all in all it was nice.
Beatriz
2024 年 2 月入住 3 晚
4/10 很差
Alexis Shawn,Palmdale
商务旅客
2024年02月21日
不满意:清洁度、员工和服务、住宿条件和设施
My room was poorly cleaned and smelled like stale cigarettes/smoke. It’s listed as having a full kitchenette for long term stays but they provided no dishes, pans or even utensils. You have to buy your own which defeats the whole purpose of having the kitchen. There wasn’t even a blanket on the bed and when I called down, instead or bringing it I had to go fetch it from housekeeping myself. Oh and the elevator door doesn’t work property so you have to sit there for a full minute or more before it closes, with a loud beep, which leaves you wondering if it’s even functional. I’m angry that I got the bait and switch on a site like Expedia.
Alexis Shawn
2024 年 2 月入住 4 晚
4/10 很差
Sean
2024年02月19日
不满意:住宿条件和设施,清洁度
For the price it was ok. But don't expect much. No coffee maker in the room, pots, or pans. I went to the front desk to get one of each mug, plate, fork, etc. but that was after the 1st day.