Definitivamente no se hospeden aqui. El personal es casi nulo. La variedad del buffet es muy poca. Los colchones son terribles y el mobiliario ya está demasiado desgastado. En mi habitacion había cucarachas. No hay wi-fi y probablemente les salga mas barato hospedarse por medio de airbnb. Ha sido el peor “hotel” en el que me he hospedado.
Lo bueno es que la atención del poco personal que hay es muy buena y son amables.
Mariangel
2024 年 4 月入住 2 晚
10/10 超赞
Cesar Antonio
2024年04月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All was perfect
Cesar Antonio
2024 年 4 月入住 6 晚
2/10 糟糕
Cirenia
2024年04月17日
We did not like the hotel, it needs a lot of work. We actually left the next day and no one offered a refund. We were not able to sleep due to a lot of noise, bathroom did not have shower curtain, water everywhere. We had to ask for towels, blankets and pillows. It was wasted of the money and time. The location is nice
Cirenia
2024 年 4 月入住 4 晚
10/10 超赞
Sandra Vanessa Díaz
与家人出行
2024年04月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Los trabajadores muy atentos, amables y disponibles
Sandra Vanessa Díaz
2024 年 4 月入住 3 晚
2/10 糟糕
Kyra
团体旅客
2024年04月11日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
We paid for all inclusive when we booked. Didn’t get all inclusive even though we were willing to pay the Expedia pricing for it again. Spend 2 weeks being passed between the hotel and Expedia to try to sort it out only to have both sides pointing fingers and each other. Our room was mouldy so I was sick most the trip. Hallways reeked like cigarettes. We weren’t given towels from the start. The few we got were stained and gross. If we asked for new towels they said 30 min and then didn’t give anything until 3 days later. The only amenities in the room are shampoo, toilet paper and body soap. Nothing else. Fridge was ripped out. No coffee. The sink was rusty. Toothpaste stains on the counter from the previous guests. Only one sheet on the bed. No blankets or anything. The buffet food wasn’t great, pretty basic.
Kyra
2024 年 4 月入住 7 晚
2/10 糟糕
Fernando
2024年03月24日
不满意:清洁度、员工和服务、住宿条件和设施
Found cockroaches in the bathroom and in the hallways. Terrible experience.
Fernando
2024 年 3 月入住 4 晚
6/10 一般
Yoatzin Pérez
与家人及幼儿出行, 与家人出行
2024年03月24日
满意:清洁度、服务设施、住宿条件和设施
En general las instalaciones están bien, está a pie de playa. El único problema es que la Comida es muy repetitiva y realmente solo hay 4 guisados lo demás es pura ensalada. Estuve 5 días y los 5 días era puro pollo. En el bar no tienen nada, dicen que no les han surtido.
Yoatzin Pérez
2024 年 3 月入住 4 晚
6/10 一般
Marcelino
2024年03月18日
满意:员工和服务,清洁度
Marcelino
2024 年 3 月入住 3 晚
8/10 还可以
Michael
与配偶出行
2024年03月17日
满意:清洁度
不满意:住宿条件和设施
Just few things not preferred is…:
Hotel did not have or offer any top blankets or covers on beds, had limited clean sheets and towels which we had to regularly request and self serve get our own few fresh linens and towels, and we had to ask for couple more bed pillows needed. They also did not offer and we did not have any small hotel room refrigerators or anywhere to keep small food and drink items cold and fresh. In addition to that they don’t ever have a place to just get some ice to keep things cool cold, only place is you must purchase your own at convenience store and even then back at room have no place to keep it frozen due to having no small refrigerator or freezer in room. Not as important and optionally would been nice to have, you don’t get a small room microwave to warm or freshen snacks up in rooms either. The small room locker safe also didn’t seem too secure had to pay for. Preferred…: Most overall satisfactory resort, with positive nice experience enjoyed.