The thermostat did not work, making the room too hot to sleep despite opening the windows.Several attempts to contact the hotel went unanswered.Left after one night of two night stay as I was feeling ill due to lack of sleep.Getting to room was an obstacle course due to mattresses in hallway from renovations.Hallways were filthy due to renovations.The room itself was fairly clean though. Can not recommend due to lack of management feedback or concern.
Craig
2021 年 4 月入住 2 晚
2/10 糟糕
真实旅客
与配偶出行
2021年04月1日
不满意:员工和服务,清洁度
When we arrived, Expedia hadn’t booked us into the hotel. So we had no reservations the hotel, even though I had a reservation number. Plus there wasn’t anyone at the front desk, had to call to get service! The girl that cam to help me was wonderful! It took her about a half hour to get us checked in by calling Expedia! Expedia still didn’t help her with our booking! This was more of a Expedia issue!
Hotel was very run down from my last stay about 6 years ago! Would book this hotel ever again! Not sure I’ll us Expedia again either!
真实旅客
2021 年 3 月入住 1 晚
8/10 还可以
真实旅客
与配偶出行
2021年03月29日
满意:清洁度
The suites are smaller but are perfect for 2 to 4 ppl. Underground parking was easy access in and out. No bbq or chairs on our patio & there was some construction but no bother to stay. Pillows are hard, beds are good & had all amenities we needed.
真实旅客
2021 年 3 月入住 2 晚
8/10 还可以
Viola
2021年03月21日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice 3 day stay
We stayed in a room with kitchen and private bedroom. It was clean and spacious. Very private, with a balcony and amazing views. I will be coming here again for sure.
Viola
2021 年 3 月入住 3 晚
4/10 很差
真实旅客
与家人及幼儿出行
2021年03月18日
满意:清洁度
不满意:员工和服务
Booked and paid for a suite. Then an hour before we were going to leave for Canmore I got a phone call and was told they were sold out and that we were going to be switched to a standard Queen room. After saying that was not ok and waiting for another hour we ended up with the room we booked. Gong show. Showed up and nobody was at the office. Finally found someone and after getting our room keys they didn’t work.
真实旅客
2021 年 3 月入住 2 晚
6/10 一般
真实旅客
2021年03月17日
满意:清洁度、住宿条件和设施、客房舒适度
This hotel was very clean, quiet, with a comfortable bed. Staff was friendly and was easy to get settled. Room was much smaller than I expected with no secondary seating. Photos definitely made it seem larger. While I had a great stay the price point for such a small room can be steep
真实旅客
2021 年 3 月入住 2 晚
8/10 还可以
Sherry
与家人出行
2021年03月14日
满意:清洁度、住宿条件和设施、客房舒适度
Affordable and spacious.
Stay was good, unit was a little older but clean and comfortable. We were expecting two twin beds and a queen in a two bedroom but there was two queens one in each bedroom and a pullout couch. So it was fine and supported our family needs but there were no extra blankets for the pullout couch. Luckily we had an extra blanket with us. We would stay there again.
Sherry
2021 年 3 月入住 1 晚
6/10 一般
真实旅客
与家人出行
2021年03月5日
满意:员工和服务
不满意:清洁度
Location was good. Pullout coach was dirty with clothing and food left behind when you pulled it out the mattress was stained - gross!
真实旅客
2021 年 2 月入住 2 晚
10/10 超赞
Brian,Alberta
与配偶出行
2021年02月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The only thing I didn’t like was the bed as it was to soft and we both sunk to the middle. Other than that everything was good .