We've had a lovely stay at Novotel Cardiff.
The staff in reception and at the restaurant were helpful and polite.
The buffet breakfast was very good.
The swimming pool and spa facilities were great.
The room for 4 is not very big but had enough space and was comfortable.
The hotel is not in the prettiest area, however is conveniently located 15 minutes walk from the city centre and 5 minute taxi ride from the bay. Also walking distance from the train station.
Definitely recommend.
Antonieta
2024 年 5 月入住 2 晚
10/10 超赞
Zoe
与家人出行
2024年05月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was perfect
Zoe
2024 年 5 月入住 1 晚
4/10 很差
Parveen
与配偶出行
2024年05月26日
满意:清洁度
不满意:住宿条件和设施
No air conditioning which meant the room was so warm that you couldnt relax, had to request a room change to another part of the building that did have air con. One of the two lifts was out of use for the whole weekend.
Parveen
2024 年 5 月入住 1 晚
4/10 很差
Louise
2024年05月19日
Louise
2024 年 5 月入住 1 晚
10/10 超赞
Darlene
2024年05月10日
满意:清洁度、员工和服务、住宿条件和设施
Darlene
2024 年 5 月入住 6 晚
10/10 超赞
Andy
与家人出行
2024年05月7日
满意:清洁度、员工和服务、住宿条件和设施
Excellent hotel very friendly staff especially Megan on reception and Lit in restaurant/bar area 10/10 not forgetting all… tbh very well organised and would not hesitate to book again
Andy
2024 年 5 月入住 1 晚
6/10 一般
Barbara
与配偶出行
2024年05月6日
满意:清洁度
Understaffed.
Barbara
2024 年 5 月入住 2 晚
6/10 一般
Benjamin
与配偶出行
2024年05月5日
满意:服务设施,清洁度
不满意:住宿条件和设施
4 star foyer and bar. 3 star room. Surprise surprise, not many pictures of the room itself, loads of the foyer.
Room and bathroom were tired and old looking. Bed was comfortable. Large TV but no you tube, or connectivity.
Should have saved my money and gone somewhere cheaper.
Benjamin
2024 年 5 月入住 1 晚
10/10 超赞
Andy
与配偶出行
2024年05月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We just spent three nights at this hotel and I can’t praise them enough for our stay. The room was spacious, comfortable and had sufficient amenities and complimentary goods including canned water, Ritual shower gel & shampoo and tea/coffee/milk provisions.
The hotel has a very clean swimming pool (although the water temperature could be a little warmer), a jacuzzi (again same temp as the pool), sauna and steam room both great. I also used the gym and weights room, again very clean, well managed and plentiful towels available.
We were also very impressed with the Customs Shed Bar/Restaurant which we used mainly for breakfasts. Plenty of options, all very good quality and attentive stafff.
I cannot recommend more highly a stay at this hotel, which is also just a short 10-20 minute walk from both the City Centre & Cardiff Bay which we visited for restaurants and cinema during our stay.
I would definitely choose this hotel again for my next strip to Cardiff, for business or pleasure.