查龙湾

Enjoy the pool access and the infinity pool. Very clean swimming pool and room. But the receptionists are a little bit muddled, some basic information (eg. Facilities opening time) were not answered clearly and adequately. When we check-in, they mixed up our information with other guests. Just minor problems. Generally, it was an excellent experience.

Great for huge family

Throughout my stay, Jenny consistently went above and beyond to ensure that my needs were met and that I had a comfortable and enjoyable experience. Her warm and welcoming attitude made me feel valued as a guest, and her attention to detail was truly remarkable. Jenny demonstrated an exceptional level of professionalism, always greeting me with a smile and promptly addressing any inquiries or requests I had. Furthermore, I would like to highlight the exceptional privacy standards maintained by your hotel. I greatly appreciated the high level of privacy and security provided, which significantly contributed to my overall satisfaction during my stay. While I thoroughly enjoyed my time at your hotel, I would like to bring to your attention a minor issue regarding the inconsistency of water pressure in the shower. There were instances where the water temperature fluctuated between hot and cold, which could be improved to ensure a more comfortable showering experience. I believe that addressing this issue will further enhance the already outstanding facilities and services provided by your establishment. In conclusion, I cannot express my gratitude enough for the impeccable service delivered by Jenny and the overall excellence of your hotel. I would like to extend my commendation to her and acknowledge her as a valuable asset to your team. I will undoubtedly recommend your hotel to friends and colleagues, and I look forward to returning for another exceptional stay in the futur