In the business district, Hilton Charlotte Airport is in an area with good airport proximity. SouthPark Mall and Northlake Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit NASCAR Hall of Fame and Carowinds Theme Park. Looking to enjoy an event or a game? See what's going on at Bank of America Stadium or Spectrum Center. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.
Vending machines and ice were out of order. The restaurant did NOT open at 7 am for breakfast/coffee, instead we were told it would be another 15-20 minute wait at 7 a.m. when they were scheduled to open.
Transportation took an hour to arrive at the airport after 3 phone calls requesting a pick up...the driver finally arrived and the drive was 7 minutes to the hotel, unacceptable to have to wait after traveling all day, that is the reason we booked the hotel initially, it was a failure. Hilton should credit our account with points to accommodate our terrible experience.
Honors # 172845664
Lacosta
2024 年 6 月入住 1 晚
8/10 还可以
Melissa
2024年06月10日
满意:清洁度、员工和服务、服务设施
Only needed to stay a short night due to a canceled flight all was great EXCEPT my A/C wasn’t working and neither was the fridge. I did report the A/C but bc it was after MN chose to not have it fixed but it was HOT.
Melissa
2024 年 5 月入住 1 晚
10/10 超赞
Delta
与配偶出行
2024年06月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel is very pretty
Delta
2024 年 6 月入住 1 晚
10/10 超赞
Kristina
2024年06月8日
满意:清洁度、员工和服务、住宿条件和设施
Great hotel option when there are not many options around the Charlotte airport!! The check in process was tedious, but the room was fantastic! They could also improve the wine selection in the bar downstairs. Otherwise it was a great experience!
Kristina
2024 年 4 月入住 1 晚
10/10 超赞
Sonja
与家人出行
2024年06月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We arrive later in the day hungry, tired after driving from usc for orientation
. The front desk person was so friendly and helpful. I even won a free entree which we used for dinner that night. It’s very close to the airport and easy to get to.
Sonja
2024 年 6 月入住 1 晚
2/10 糟糕
Zhao
与家人出行
2024年06月6日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Their shutter priorities pilots instead other customers, need much longer wait time. Room also sold out even I already have reservations. I was kicked out and have to move to another hotel
Zhao
2024 年 6 月入住 1 晚
10/10 超赞
Robert,Lakewood Ranch
2024年06月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I like the Hotel's open design. I haven't stayed in that design for years. The last time I think was in Atlanta.