评分基于 200 条真实点评

2.7 / 5
2.5 客房清洁度
3.0 服务和员工
2.6 客房舒适度
2.3 酒店条件
Expedia 亿客行 真实点评
3/5
用户:真实旅客

发布日期:2024年5月23日 发布在:Expedia
The lady at the desk was less than pleasant and unhelpful.
酒店管理层的评论
2024年5月25日,回复:酒店管理层 Studios & Suites Team
Thank you for choosing Studios & Suites 4 Less Charlotte and for sharing your experience with us. We deeply value your feedback, as it helps us improve. we apologize for any inconvenience caused by our service. Rest assured, we're committed to ensuring each interaction is warm and helpful. Your comfort is our priority, and we'll strive to make your next stay exceptional. We look forward to welcoming you back soon!
5/5
用户:真实旅客 来自:Las Vegas

发布日期:2024年5月14日 发布在:Expedia
酒店管理层的评论
2024年5月21日,回复:酒店管理层 Studios & Suites Team
Thank you deeply for your stellar rating and heartening feedback! It fills us with joy to know you cherished your stay at Studios & Suites 4 Less Charlotte. Your contentment is our guiding light, and we're thrilled we could provide you with a delightful experience. We're earnestly grateful for your insights. Rest assured, we're committed to refining every aspect of your stay. Your comfort is our top priority, and we're dedicated to exceeding your expectations with each visit. Looking forward to welcoming you back soon for another wonderful stay!
3/5
用户:真实旅客

发布日期:2024年5月12日 发布在:Expedia
酒店管理层的评论
2024年5月14日,回复:酒店管理层 Studios & Suites Team
Thank you for sharing your thoughts with us. We're grateful for your stay at Studios & Suites 4 Less Charlotte. We apologize for any aspects that didn't meet your expectations. Your feedback is invaluable, guiding us to enhance our services. We're committed to creating memorable experiences for our guests. We hope to welcome you back soon for an even better stay!
3/5
用户:真实旅客

发布日期:2024年5月8日 发布在:Expedia
Old and outdated
酒店管理层的评论
2024年5月9日,回复:酒店管理层 Studios & Suites Team
Thank you for choosing Studios & Suites 4 Less Charlotte and sharing your experience with us. Your feedback is greatly appreciated as it helps us strive for excellence in guest satisfaction. We apologize if you found our decor to be a bit antiquated. Rest assured, we're constantly exploring ways to rejuvenate our ambiance while preserving our hotel's charm. Our promise is to ensure each guest experiences comfort and warmth in every stay. Looking forward to welcoming you back soon for an enhanced experience!
4/5
用户:真实旅客

发布日期:2024年5月5日 发布在:Expedia
Front desk lady is super nice! room is fine, better than expected. But it isn't really close to much, by a busy road. Doesn't feel safe or unsafe if that makes sense...no amenities.
1/5
用户:真实旅客

发布日期:2024年5月2日 发布在:Expedia
I'm extremely disappointed at Expedia for even recommending this property Shouldn't even be open for business place was filthy
酒店管理层的评论
2024年5月3日,回复:酒店管理层 Studios & Suites Team
Thank you for sharing your experience with us. ur sincerest apologies for any inconveniences you encountered during your stay at Studios & Suites 4 Less Charlotte. Ensuring cleanliness is paramount, and we regret falling short of your expectations. Rest assured, we've taken immediate measures to address the issues you've highlighted. Your comfort is our top priority, and we're committed to exceeding your expectations on your next visit.
2/5
用户:真实旅客

发布日期:2024年4月17日 发布在:Expedia
Was not what i expected
酒店管理层的评论
2024年4月18日,回复:酒店管理层 Studios & Suites Team
Thank you for sharing your thoughts with us. We're genuinely sorry that your stay fell short of expectations. Your comfort means the world to us, and we deeply regret any inconvenience caused. Rest assured, we're committed to crafting experiences that exceed expectations. We hope to welcome you back soon for a delightful stay.
5/5
用户:真实旅客

发布日期:2024年4月12日 发布在:Expedia
酒店管理层的评论
2024年4月13日,回复:酒店管理层 Studios & Suites Team
Your delightful review warms our hearts! We're thrilled to have met your expectations during your stay at Suburban Studios Winston. Providing comfort is our mission, and your satisfaction is our greatest reward. Your generous praise fuels our dedication to excellence. We appreciate your feedback and eagerly anticipate welcoming you back for another wonderful experience.
3/5
用户:真实旅客

发布日期:2024年3月24日 发布在:Expedia
酒店管理层的评论
2024年4月13日,回复:酒店管理层 Studios & Suites Team
Thank you for choosing Suburban Studios Winston for your recent stay. Your feedback is invaluable to us as we strive to ensure every guest feels at home. We're delighted to have hosted you! While we're thrilled you had a comfortable stay, we've noted your concerns and are committed to improving. Rest assured, we'll address them promptly to elevate your experience next time. Your satisfaction is our utmost priority. Looking forward to welcoming you back for an even more delightful stay!
5/5
用户:真实旅客

发布日期:2024年3月19日 发布在:Expedia
酒店管理层的评论
2024年4月11日,回复:酒店管理层 Studios & Suites Team
Thank you immensely for your glowing review! We're thrilled to have exceeded your expectations at Studios & Suites 4 Less Charlotte. Your comfort is our mission, and we're overjoyed to have achieved it during your stay. We cherish your feedback dearly and strive continuously to ensure every guest's experience is as delightful as yours. We eagerly await your return for another unforgettable stay!