Good location and the staff very nice! The room is clear and the bed so comfortable!
cheung yu
10/10 超赞
Edward
2024年05月1日
满意:清洁度、员工和服务、住宿条件和设施
Edward
2024 年 4 月入住 1 晚
8/10 还可以
Christopher
2024年04月25日
满意:清洁度、员工和服务、住宿条件和设施
We had no problems with the check-in or bedroom.
Breakfast was disappointing
Christopher
2024 年 4 月入住 1 晚
8/10 还可以
Lesley
与配偶出行
2024年03月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I like the style of this hotel and those in the chain. It's modern and roomy. The very best thing by far is the staff. Very efficient and charming, so that any arrangements/requests are carried out perfectly. I would warn guests to book dinners in advance, do not assume availability.
Lesley
2024 年 3 月入住 2 晚
10/10 超赞
Helen
与家人出行
2024年02月22日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel in central Cheltenham
Warm welcome from reception on arrival. We parked in the rear car park for £10 extra.
The hotel is huge with a warren of corridors. We were a party of 3, myself & my husband and we were travelling with our grown-up son. I had booked two ‘classic’ rooms therefore it was slightly odd to get our rooms only to discover that my son had been allocated the room with the super king bed and we got given a room with a standard double bed! Luckily we swapped. Just something to be aware of!
Rooms had recently been decorated to high standard. The beds were super comfy and whilst the bathroom was rather small it ticked all the boxes for what we needed for a one night stay. We had booked an inclusive breakfast rate which offered good value for money. Good continental selection, help yourself, and then a menu was offered with one hot dish per person. The hot breakfast was very nice too.
Overall a great stay at a great price.