评分基于 968 条真实点评

4.0 / 5
4.1 客房清洁度
4.2 服务和员工
4.3 客房舒适度
4.1 酒店条件
Expedia 亿客行 真实点评
5/5
用户:真实旅客 来自:Irvine

发布日期:2024年5月14日 发布在:Expedia
Great day
酒店管理层的评论
2024年5月15日,回复:酒店管理层 Hotel Manager
Dear Jianyang,It's fantastic to hear that you had a great day! Whether you spent it exploring, relaxing, or enjoying time with loved ones, we're glad it was a positive experience. If there's anything we can do to make your next day even better, just let us know. Here's to many more great days ahead!Warm Regards,Hotel Manager
5/5
用户:真实旅客

发布日期:2021年8月10日 发布在:Expedia
Some staffers are nice, some are not so helpful
酒店管理层的评论
2021年8月30日,回复:酒店管理层 Max S.
Thank you for taking the time to review our hotel from your previous stay. We greatly appreciate any and all feedback that we are able to obtain. Thank you again for taking the time and your choice in lodging, as we know that there are many options. Thank you and we hope to see you again soon!
5/5
用户:真实旅客

发布日期:2024年5月28日 发布在:Expedia
Mr Hassan at the front desk was awesome.
5/5
用户:真实旅客

发布日期:2024年5月27日 发布在:Expedia
My stay was great.
酒店管理层的评论
2024年5月28日,回复:酒店管理层 Hotel Manager
Dear Jessica,We're thrilled to receive your perfect rating! Thank you for choosing to stay with us and for taking the time to share your positive experience. We're delighted to hear that your stay was great, and we hope to welcome you back again soon for another wonderful stay!Sincerely, Hotel Manager
5/5
用户:真实旅客 来自:Forest park

发布日期:2024年5月27日 发布在:Expedia
The staff was very friendly and the options to dine in were great and walkable. The breakfast was ok.
酒店管理层的评论
2024年5月27日,回复:酒店管理层 Abe, General Manager
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Hyatt Place Chicago/Lombard/Oak Brook. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
5/5
用户:真实旅客

发布日期:2024年5月27日 发布在:Expedia
Nice and clean. Close to good restaurants. Staff is friendly and helpful
酒店管理层的评论
2024年5月27日,回复:酒店管理层 Abe, General Manager
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Hyatt Place Chicago/Lombard/Oak Brook. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
4/5
用户:真实旅客

发布日期:2024年5月26日 发布在:Expedia
All the front desk staff were very helpful
酒店管理层的评论
2024年5月27日,回复:酒店管理层 Hotel Manager
Dear Carl,We're delighted to hear that our front desk staff provided you with helpful service during your stay! Providing excellent customer service is a top priority for us, and we're glad that our team exceeded your expectations. Thank you for your kind words, and we hope to welcome you back for another wonderful stay in the future!Sincerely, Hotel Manager
4/5
用户:真实旅客

发布日期:2024年5月22日 发布在:Expedia
The reasonable space.
酒店管理层的评论
2024年5月23日,回复:酒店管理层 Hotel Manager
Dear Jean,Thank you for your feedback regarding the reasonable space. We're glad to hear that you found the space to be satisfactory. We strive to provide comfortable and accommodating spaces for our users. If there's anything else we can do to improve your experience or if there are any specific features or amenities you would like to see in the future, please let us know. We appreciate your input and value your satisfaction. Thank you for choosing us, and we hope to serve you again soon!Sincerely,Hotel Manager
3/5
用户:真实旅客

发布日期:2024年5月19日 发布在:Expedia
Spacious rooms
酒店管理层的评论
2024年5月20日,回复:酒店管理层 Hotel Manager
Dear Keith,Thank you for your feedback and for rating us 3 out of 5. We're glad to hear that you found our rooms spacious. We're always looking for ways to improve, so if there's anything specific you feel we could do better, please let us know. We hope to have the opportunity to provide you with an even better experience in the future.Sincerely,Hotel Manager
4/5
用户:真实旅客

发布日期:2024年5月18日 发布在:Expedia
Good
酒店管理层的评论
2024年5月20日,回复:酒店管理层 Hotel Manager
Dear Md,Thank you for your review and for rating us 4 out of 5. We're delighted to hear that you had a positive experience with us. If you have any further feedback or suggestions on how we can improve, please feel free to share. We look forward to welcoming you back for another great stay in the future!Best Regards,Hotel Manager