评分基于 979 条真实点评

4.5 / 5
100% 住客推荐
4.6 客房清洁度
4.5 服务和员工
4.6 客房舒适度
4.5 酒店条件
Expedia 亿客行 真实点评
1/5
用户:真实旅客

发布日期:2021年3月9日 发布在:Hotels
酒店管理层的评论
2021年3月13日,回复:酒店管理层 Low Score
We are sadden your experience was unfavorable. You may share the details of your experience by emailing us directly at frontdeskchi@thompsonhotels.com. Sincerely, Thompson Chicago Front Desk
5/5
用户:真实旅客

发布日期:2024年6月10日 发布在:Expedia
Great neighborhood. & Quiet rooms had the Lakeview Room
4/5
用户:真实旅客

发布日期:2024年6月9日 发布在:Expedia
Great neighborhood and only 5 minute walk to Oak Beach. Would have been Excellent except no bar or coffee shop.
5/5
用户:真实旅客 来自:Appleton

发布日期:2024年6月9日 发布在:Expedia
Can’t beat been close to Rush and State street in Chicago. Food and shopping was fabulous.
5/5
用户:真实旅客 来自:Lisle

发布日期:2024年6月8日 发布在:Expedia
Super close to Gibsons
5/5
用户:真实旅客

发布日期:2024年6月4日 发布在:Expedia
Great property. I’ve stayed here numerous of times. Love the area too. Lots of great places to eat.
酒店管理层的评论
2024年6月6日,回复:酒店管理层 Thompson Hotel
Thank you for your feedback! We are happy you enjoyed your stay with us!
4/5
用户:真实旅客

发布日期:2024年6月3日 发布在:Expedia
Street was under construction, drapes don’t cover the window completely to darken the room - The headboard “leather” was eared out -
酒店管理层的评论
2024年6月6日,回复:酒店管理层 Thompson Hotel
Thank you for staying with us. We appreciate your feedback.
1/5
用户:真实旅客 来自:Maumee

发布日期:2024年6月1日 发布在:Expedia
They were so rude with the customers !! Simply states that we overbooked and stated they don’t have a room, even though they sent me the confirmation through Expedia !! I really wish they would have at least notified by phone call that there is no room instead of me coming all the way from other part of the town and wasted my money on Lyft!I was very upset with whole situation .
酒店管理层的评论
2024年6月1日,回复:酒店管理层 James
Thank you for your feedback. We apologize for the overbooking at our property that caused you to be turned away. We will definitely address how our system interacts with same day bookings to avoid this issue in the future.
5/5
用户:真实旅客

发布日期:2024年5月29日 发布在:Expedia
Amazing property and amazing staff
酒店管理层的评论
2024年6月1日,回复:酒店管理层 James
We are pleased that you enjoyed your stay with us at the Thompson Hotel. We appreciate your feedback and hope you visit us again soon in the future.
5/5
用户:真实旅客

发布日期:2024年5月28日 发布在:Expedia
Very good
酒店管理层的评论
2024年5月28日,回复:酒店管理层 Thompson Hotel Front desk
Thank you for staying at the Thompson Hotel. We appreciate your feedback!