They canceled my reservation before i made it at like 4 pm
Thomas
2024 年 5 月入住 1 晚
4/10 很差
Kraig
与配偶出行, 商务旅客
2024年05月22日
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
The fridge was broken and we had to buy ice for the cooler, no ice machine on sit. No Kleenex type product in room. No remote for the TV and the manual controls hardly worked. Asked for a receipt when we left and was told we would get an email still no email. It was quit and clean but no real service and lots of complaining customers in the lobby when we went to ask for help. We just kind of gave up the guy behind the desk looked overwhelmed.