CHECK IN 當時我先來的,前台人員卻因為接連來的一組客人有喝酒大聲嚷嚷就優先處理他們,變成我先來還得等待,這樣的處理方式很不妥當,感受很差。房間走廊有一股不好聞的氣味,應該是菸味沒有處理好,所以一進房門印象就很差。飯店位置離市區坐車是OK的,但是如果想要用走路的走到熱到的商場,就要走20幾分鐘有點遠,不夠便利
Joanna
8/10 还可以
真实旅客
2019年08月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good hotel but a little bit old. The breakfast is good but the lunch is not very satisfied.
真实旅客
2019 年 8 月入住 5 晚
4/10 很差
真实旅客
2018年10月30日
不满意:清洁度、住宿条件和设施、客房舒适度
真实旅客
2018 年 10 月入住 3 晚
8/10 还可以
Sab,Canada
2018年10月11日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
We would like to say a special thank you to front desk staff 何玉霞,she was very caring, listening to people, treating people with respect and proactive to situation. 何玉霞 took the time to solve the problem we had encountered. Each time when we saw her at the front desk we felt good.
The second staff we would like to say thank you was the house keeping lady. She was also very caring and helpfull to us while my husband was not well. We left her a small tips in the room as a token of appreciation but she did not take it. She was the first house keeping lady who would not take the tips.
We know this hotel is not a five stars hotel but the staff could make a big difference. Thank you.
Sab
2018 年 9 月入住 8 晚
8/10 还可以
Candy
2018年09月30日
满意:清洁度
Candy
2018 年 9 月入住 2 晚
8/10 还可以
真实旅客
2017年10月18日
不满意:员工和服务
Handy to good shopping
Whilst the room serviced daily but vacuuming and mopping was not evident and the need for multilingual reception staff is badly needed as was a hot breakfast