The first day we arrive the front desk employee was sleeping, we had to knock on the door to get someone attention, the last day we had to pay for a Uber because the lady at the front desk told us it wasn’t abt room on shuttle, she was helpful and didn’t seem to care. The hotel is very nice but the staff is horrible. Bad customer service I have ever experienced
Joy
2024 年 5 月入住 2 晚
8/10 还可以
Thomas
与配偶出行
2024年06月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I liked the hotel overall, but it was a bit frustrating that housekeeping didn’t visit once during our four-night stay.
Thomas
2024 年 5 月入住 4 晚
10/10 超赞
Cathy
与配偶出行
2024年06月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Liked the cleanliness and friendly staff.
Cathy
2024 年 6 月入住 1 晚
10/10 超赞
Aaron
与配偶出行
2024年06月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is my go to hotel when flying in and out of the Cleveland airport. The staff is great, the rooms and decor are cool, it's clean and quiet, and the free breakfast is varied and tasty.
Aaron
2024 年 6 月入住 1 晚
10/10 超赞
Ann
2024年06月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Puppy friendly
Ann
2024 年 6 月入住 1 晚
10/10 超赞
Marty
2024年06月2日
满意:清洁度、员工和服务、住宿条件和设施
Marty
2024 年 5 月入住 2 晚
10/10 超赞
Caleb
与家人出行
2024年06月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fun, quirky aesthetic in a hotel that is very close and convenient to the airport!
Caleb
2024 年 5 月入住 1 晚
8/10 还可以
Howard
与家人出行, 商务旅客
2024年06月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice rooms and I liked the way they fixed up the rooms to be like the older setup of the seventies was awesome